Domestic Transportation Lead (Hybrid)

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

We are currently seeking a Domestic Transportation Lead to join our team. In this role, you will lead our KPI reporting while maintaining a deep understanding of the daily transportation operations. You will be primarily responsible for reviewing, overseeing and tracking daily operational transportation tasks along with leading the creation, maintenance and reporting of critical KPI metrics within the Domestic Transportation team. The position also requires addressing customer service inquiries, problem solving and ensuring an elevated level of service for both internal and external customers. The Domestic Transportation Lead will be actively familiar with the details and be able to analyze data, recommend actions and execute to meet our service needs. Applicants should have transportation experience with distribution centers creating LTL, FTL and Parcel shipments with multiple carriers and providers. The ideal candidate enjoys digging into the details and optimizing processes, while still being involved in the daily transportation operations.

A day in the office looks like this:

• Gathering data from multiple sources, including databases, spreadsheets and various other sources to create high-level visual representations of data (using tools like Power BI or Excel) to make findings easier to understand and assist in decision-making
• Facilitating and/or coordinating transportation operations and ensuring the movement and tracking of all LTL, FTL and Parcel shipments from origin distribution center to destination
• Establishing relationships and interacting with internal/external customers, distribution centers, intermodal providers, and both LTL and FTL carriers to ensure shipments are delivered on time and meet all customer expectations
• Managing trailer equipment and schedules to ensure seamless execution of dock door rotations at our distribution centers
• Actively improving data quality by working with internal and external partners
• Quoting, routing and tracking domestic outbound and inbound shipments for multiple distribution centers for spot quote shipments
• Generating and distributing time-sensitive reports across the organization to assist with weekly, monthly and annual requirements
• Supporting distribution centers and the Transportation Leadership team with ad hoc tasks and projects

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree in transportation, logistics, supply chain or related field
• 5+ years of experience in transportation, supply chain or analytics
• Experience with Salesforce.com, ERP (SAP preferred) or TMS systems
• Transportation experience with a distribution center creating LTL, FTL and Parcel shipments with multiple carriers and providers
• Experience creating and presenting dashboard-style reporting and KPI metrics using Power BI
• Experience creating pivot tables and charts, using formulas, including VLOOKUP and conditional formatting
• Proficiency with Microsoft Office (Excel, Word and Outlook)
• Robust organizational and multitasking abilities with strong follow-through skills
• Excellent interpersonal skills, clear and concise verbal and written communication, and the ability to build relationships with both internal and external customers
• Exceptional attention to detail
• Ability to adeptly manage multiple projects, deliver outstanding customer service and effectively collaborate with internal departments
• An intense sense of urgency, problem solving and decision-making skills, and a proactive can-do attitude

And here’s our end of the bargain! 

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at a salary between $82,000-$90,000 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL1