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Facilities Supervisor, 2nd Shift (On-site)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

Our distribution business is experiencing transformative growth—with no end in sight. 

That’s why we’re looking for an Facilities Supervisor, 2nd Shift at our Garland, Utah distribution center. This position is responsible for assisting with directing and leading process flow of preventive and corrective maintenance to assure compliance with Lakeshore’s performance goals and facility operational reliability. When called upon, you will perform mechanical troubleshooting and repair the critical infrastructure support systems necessary for efficient operation, including mechanical, electrical, plumbing and energy management control systems. As a team leader, you’ll have a strong sense of urgency and excel in a fast-paced environment. You’ll also possess superb attention to detail, an ability to juggle multiple projects and strong interpersonal skills to help lead and inspire our team to do their best work. This position will report to our Manager of Facilities. 

A day at the warehouse looks like this:  

  • Providing leadership and motivation for all Facility Maintenance associates by creating a positive work environment through fairness and equality as well as establishing goals, performance criteria and measurement processes to proactively manage employees. 
  • Reviewing shift schedules of direct reports to assure proper coverage during vacation and holiday absences  
  • Assisting in the technical training and upgrading of skills of less-experienced staff 
  • Coordinating the implementation of annual performance objectives and assisting in the development of a reporting format (such as a spreadsheet) to track the completion of these objectives 
  • Accurately maintaining documentation for all UT distribution assets, including but not limited to property information books, standard operating procedures, as-built drawings, drawing review documents, site operating manuals, logs and emergency operations manuals 
  • Reviewing preventive maintenance cycles and tasks monthly to improve maintenance efficiency and response times  
  • Conducting periodic inspections and audits to confirm compliance with operations and maintenance programs, including service-call programs, preventive maintenance, loss control/prevention activities, safety training, hazardous materials, OSHA compliance and record keeping 
  • Regularly inspecting all MHE (material handling equipment) and work areas to ensure good housekeeping and safe working conditions  
  • Monitoring all contracted maintenance, repair and construction activities for conformance to established building policies and standards  
  • Displaying a willingness to make timely decisions, exhibiting sound and accurate judgement, supporting and explaining the reasoning behind decisions and including the appropriate people in the decision-making process 
  • Ensuring the proper operation of all mission-critical systems, such as conveyors, docks and doors, generator switch gear, fire alarm system, sprinkler system, HVAC, electrical, etc. 
  • Overseeing the tool and supply inventory 

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

  • High school diploma or equivalent required 
  • 3-5 years of facilities experience in the area of distribution center MHE systems is strongly preferred  
  • Experience managing and supervising a team  
  • Comfortable working at heights   
  • Working knowledge of Allen-Bradley PLCs 
  • Experience utilizing sophisticated WMS/WCS and other automated systems and equipment, including RF equipment, sortation, conveyor systems and forklifts 
  • Experience working with Pyramid and HighJump 
  • Advanced working knowledge of computer systems, including Microsoft Windows, Excel, Word and Outlook 
  • Strong technical and problem-solving abilities, along with the ability to work independently  
  • Ability to organize and coordinate work efficiently, set priorities and motivate others  
  • Working knowledge of OSHA, NEC, NFC and life safety codes 
  • Ability to stand, walk, reach and use arms to perform tasks, as well as push, pull and grasp objects 
  • Ability to regularly type or write as needed  
  • Ability to sit, stoop, crouch, kneel, crawl, balance, climb stairs and ladders, work at heights and work in environments with temperature ranges (both outside and inside) 
  • Ability to occasionally work around vibration or noise, as well as dust  
  • Ability to lift and/or move more than 50 lbs.  
  • Ability to operate a motor vehicle  

Additional Information

And here’s our end of the bargain! 

  • Competitive compensation based on skills and experience , plus a bonus plan
  • Paid leave for new parents to support work/life balance and family bonding
  • Excellent medical/dental and vision coverage—EPO, PPO and HSA
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits—choose what you like, ignore the rest
  • Generous employee discount
  • Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL9

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What You Should Know About Facilities Supervisor, 2nd Shift (On-site), Lakeshore Learning Materials, LLC

At Lakeshore, we pride ourselves on creating innovative learning materials and incredible experiences for our communities. We’re currently on the lookout for a Facilities Supervisor for our 2nd Shift at our Garland, Utah distribution center, a key role as we navigate through transformative growth. In this exciting position, you'll take the lead in directing and overseeing the flow of both preventive and corrective maintenance, ensuring our facility runs like a well-oiled machine. You won’t just be overseeing processes; you’ll also roll up your sleeves to perform mechanical troubleshooting and repair critical systems including mechanical, electrical, plumbing, and energy management systems. Your knack for organization and detail will shine as you help foster a positive work environment for our Facility Maintenance team, reviewing schedules, providing coaching, and establishing goals to keep everyone aligned and motivated. You’ll regularly inspect and audit our operations to ensure compliance with all safety and maintenance standards, as well as manage contracted services. Ultimately, you’ll play a vital role in maintaining our mission-critical systems and ensuring a safe, efficient workplace for your colleagues. If you're ready to join a company that values curiosity, teamwork, and innovation, Lakeshore might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Facilities Supervisor, 2nd Shift (On-site) Role at Lakeshore Learning Materials, LLC
What are the main responsibilities of the Facilities Supervisor at Lakeshore?

The Facilities Supervisor at Lakeshore is responsible for managing the preventive and corrective maintenance processes, ensuring compliance with performance goals. This includes mechanical troubleshooting and the repair of critical infrastructure systems, overseeing Facility Maintenance associates, and conducting inspections to maintain operational safety and efficiency.

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What qualifications are needed to become a Facilities Supervisor at Lakeshore?

To qualify for the Facilities Supervisor position at Lakeshore, candidates should possess a high school diploma or equivalent and have 3-5 years of facilities experience in distribution center MHE systems. Additionally, experience in team management and proficiency with WMS/WCS systems is preferred, alongside technical problem-solving abilities and a working knowledge of safety codes.

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How does Lakeshore support the development of its Facilities Supervisor team?

At Lakeshore, the growth and development of our Facilities Supervisor team is a priority. We facilitate continuous learning through technical training for less-experienced staff, regular performance reviews, and the implementation of annual performance objectives to track individual and team progress effectively.

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What type of work environment can a Facilities Supervisor expect at Lakeshore?

A Facilities Supervisor at Lakeshore can expect a fast-paced work environment that values teamwork and collaboration. You'll be leading a diverse group of maintenance associates, creating a positive and motivating atmosphere, and regularly interacting with different teams to ensure that all facility operations run smoothly while maintaining a commitment to safety and efficiency.

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What opportunities for advancement exist for Facilities Supervisors at Lakeshore?

Lakeshore is committed to promoting from within and encourages career advancement for Facilities Supervisors. As you build your skills and demonstrate leadership abilities, opportunities may arise to take on more senior roles within the facilities management hierarchy or even across other departments, reflecting our dedication to employee growth and professional development.

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Common Interview Questions for Facilities Supervisor, 2nd Shift (On-site)
How do you prioritize and manage multiple projects as a Facilities Supervisor?

To effectively prioritize multiple projects as a Facilities Supervisor, I utilize a combination of project management tools and regular team meetings to assess deadlines, progress, and resource allocation, ensuring that everyone stays motivated and goals are met efficiently.

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Can you explain your experience with mechanical troubleshooting?

In my previous roles, I have honed my mechanical troubleshooting skills by actively engaging in maintenance tasks, systematically diagnosing issues with equipment, and working closely with technicians to implement effective solutions that maintain operational reliability.

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What safety protocols do you implement in your role?

I prioritize safety by regularly conducting inspections, ensuring compliance with OSHA regulations, and implementing safety training sessions for all staff to create a culture of accountability and awareness about workplace safety.

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How would you handle a team member who is not performing up to expectations?

I believe in addressing performance issues directly yet empathetically. I would schedule a one-on-one meeting to understand any challenges they might be facing and collaboratively develop a performance improvement plan that includes clear objectives and necessary support.

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What experience do you have with automated systems in facility management?

I have significant experience working with various automated systems such as WMS/WCS and different types of MHE, including conveyors and sortation systems. This has allowed me to streamline processes and improve overall operational efficiency.

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How do you ensure effective communication within your team?

Effective communication is key to any team's success. I utilize regular briefings and open-door policies, encouraging team members to voice ideas or concerns, which fosters a transparent and collaborative atmosphere.

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Describe a challenging maintenance issue you've resolved.

I once faced a critical failure in the HVAC system during peak operation hours. I quickly assembled a team to troubleshoot, communicated clearly with staff to keep operations minimal, and coordinated a swift repair, minimizing downtime effectively.

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What steps do you take for continuous improvement in facility management?

I advocate for continuous improvement by reviewing maintenance reports, compiling feedback from team members, and analyzing response times to identify areas for enhancement. Implementing incremental changes leads to significant benefits over time.

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How do you motivate your team in a demanding work environment?

To motivate my team, I recognize and celebrate individual and team achievements, and I set clear, attainable goals that give everyone a sense of purpose. Additionally, I foster an inclusive environment where everyone feels valued and engaged.

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What tools and technology do you leverage as a Facilities Supervisor?

I utilize various tools and technology, including maintenance tracking software, asset management databases, and communication platforms, to streamline operations, track maintenance tasks efficiently, and keep the team in sync.

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Founded in 1954, Lakeshore has grown from their first brick-and-mortar store to a leading developer and retailer of top-quality educational materials for early childhood programs, elementary schools and homes nationwide. The company is headquarter...

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Full-time, on-site
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December 3, 2024

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