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Job details

Customer Success Architect

Lakeside Software is seeking a Customer Success Architect to develop strategies, programs, and technical solutions based on SysTrack to improve customer IT initiatives and end-user experience. The role focuses on deploying SysTrack, maintaining customer engagement, and ensuring customer satisfaction.

Skills

  • Excellent interpersonal communication skills
  • Ability to engage with a global, multi-cultural customer base
  • Experience in technical product solutions delivery to large enterprise clients

Responsibilities

  • Drive initial deployment and adoption of SysTrack
  • Establish project guidelines and monitor account health indicators
  • Meet customer retention goals

Benefits

  • Equal opportunity employer promoting diversity and inclusion
  • Offering inclusive environment and reasonable accommodations
To read the complete job description, please click on the ‘Apply’ button
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Full-time, remote
DATE POSTED
June 5, 2024

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