Administrator - FTC 12 Months
Glasgow/Hybrid/Remote
Closing Date: 26th July 2024
The Opportunity
The role will involve:
• Using our dedicated website to access all work requests
• Producing a Target Number of Reports per day
• Checking orders received from clients
• Updating database with results received from Councils
• Checking and issuing instructions to remote employees from client orders
• Proof reading of all completed reports to ensure robust quality control
• Personal Contact with clients by means of email, telephone or letter in order to obtain further necessary information
• Responsible for and ownership of any reports where allocated to you, ensuring all KPIs are met in every instance.
• Maintain good relationships with contacts at the Councils and Remote members of staff
• Answering any queries that may be raised by the Customer Services team
About You
We are looking for enthusiastic process driven individuals who have the following;
• Excellent attention to detail... and accuracy
• Good time management skills, ability to organise own diary to meet KPI’s
• Excellent communication skills, both verbal and written
• Being able to work on own initiative and work remotely
• Flexibility to work around council appointment availability
• Must have good home internet connectionShow full descriptionCollapse