Communications Coordinator

Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness.  With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.

Don’t just walk past homelessness.  Join the solution.  

Our permanent and fixed-term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community

• Wellbeing days, ceremonial leave, carers leave and study leave 

• Flexible working arrangements 

• Purchased leave 

• 17.5% leave loading 

• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer

• Training and career growth opportunities across Launch Housing

• A portion of your income can be tax-free by salary packaging your personal expenses

• Additional tax-free salary packaging on dining and accommodation expenses

• Positive, supportive and progressive work environment

About the opportunity:

The Communications Coordinator is a new role that sits within the Partnerships & Engagement team.  This team is dedicated to mobilising communities to take action to end homelessness, including raising funds for our critical programs, and working to disrupt the stigma that surrounds people experiencing homelessness.

This role is central for bringing to life Launch Housing’s growth strategies, telling our brand story through compelling external communications and engagement expertise, and mobilising new and existing supporters to donate, advocate and take action to end homelessness in Melbourne. The role also helps link vulnerable people seeking support with services available at our sites. Pivotal to success in this role are strong writing skills, excellent relationship development skills, and a flair for design. 

We are seeking a creative thinker, who can transform complex information into impactful corporate communications. Someone who is hand-on and just as happy writing a speech for a national conference as they are preparing a PowerPoint presentation, writing and designing a brochure, or coordinating content to develop a prospectus. A person who is a confident and diplomatic communicator, who enjoys enabling staff and working collaboratively across channels will thrive in this exciting new role. 

While the primary focus is on the Launch Housing brand, this role may also support projects for our social enterprise HomeGround Real Estate, or the Melbourne Zero campaign which aims to end rough sleeping in Melbourne by 2030.

This is a permanent part-time opportunity for 45.6 hours per fortnight, and is a hybrid role with a mixture of working from our Collingwood office and from home.

• Providing timely communications support for internal staff requiring brand assets, images, logos etc.
• Supporting key spokespeople via coordination/preparation of speeches and development of visual presentations.
• Producing assets within Canva that communicate a clear brand identity, inc templates and processes that enable other staff.
• Coordinating the effective use of an accurate Central Register of Programs across the organisation.
• Leading development of client/resident-facing assets and publications inc posters, brochures, newsletters.
• Leading development of organisational communications aligned with strategic growth objectives inc portfolio capacity statements, About Us brochure/webpage.
• Auditing and producing engaging site signage, assets, digital screens email signatures.
• Building strong relationships, collaborating closely with staff and external third-party providers where required.
• Empowering others across Launch Housing to effectively represent the brand and engage varied stakeholders in support of our mission.  

• Appropriate tertiary qualifications in communications/marketing/media, with at least 2 years practical experience in a related role.
• Demonstrated skills in building a consistent brand voice across digital, print, and other external channels.
• Demonstrated ability to write effectively to engage varied audiences.
• Demonstrated creative design skills to produce a range of brand assets eg Canva.
• An understanding of and empathy towards people with a lived experience of homelessness, and understanding of the homeless sector.
• Excellent communication and time management skills, demonstrating the ability to consistently deliver quality results within deadline.
• Strong ability to develop and maintain effective working relationships with external and internal stakeholders at every level of the organisation.
• Ability to respond effectively to challenges and change, demonstrating a solutions-focus, innovative thinking and ability to inspire others.
• Strong motivation to create a better world and work in a collaborative, fast-paced team, with a positive attitude.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

Applications will be considered on a rolling basis, and will close on 9 March 2025. For any questions about the role, please contact Janita Suter on janita.suter@launchhousing.org.au.

How to apply

To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.

For a copy of the position description please contact us at careers@launchhousing.org.au.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply!   We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at careers@launchhousing.org.au.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. 

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.