LCS Specialist

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs.

We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.

Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.

Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!

Essential Functions

• Promotion and sale of rebuild and modernization products and services, as well as discussion and promotions and lead gathering of Stiles Ancillary, Core, Service, and Pats business options for assigned customers.
• Ensure customer needs are fulfilled by maintaining an organized schedule and work environment.
• Process paperwork for quotations, sales orders, and customer purchase orders, as well as capturing down payment and leasing documents when and where required
• Maintain good relationships with customers, suppliers and Stiles personnel.
• Improving contact and relationships with sales and services personnel.
• Maintain Pro-active / Positive business relationship with Service and Tech Support Department personnel
• Assist in locating and deciphering new product option ideas for department promotions.
• Submit monthly activity reports, and weekly processing of business expense activity
• Responsible to recommend additional Rebuild, Modernization, and Anci-Product solutions as customer need solutions arise
• Responsible to represent E-Tech in all customer internal business discussions, in core group and product group sales meetings as requested, and promotional events as requested to represent by management personnel.
• Assist in the development of future product offerings and solutions

Qualifications:

• High school degree or GED completion
• Customer service experience desired

Skills & Abilities:

• Efficient in MS Office Suite
• Effective communication skills both oral and written
• Well-developed organizational skills
• Organizational skills and ability to multitask
• Effective customer service skills
• Personnel Management skills
• Vendor / Supplier Communication experience

Work Environment

• Typical office environment

Starting salary $40,000-$44,000