Lead, Hospital Admitting Representative

8-Hour Shift, Days, Full-Time

At MemorialCare Health System, we believe in providing extraordinary health care to our communities and an exceptional working environment for our employees. MemorialCare stands for excellence in Health Care. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary:

The Lead Admitting Representative is responsible for a variety of duties as it relates to and supports the assignments of the Admitting Departments and the Admitting Representatives. Provides instruction, direction, and assistance to all Admitting staff members acting in a leadership capacity in the absence of the supervisor. This position also represents the beginning of the revenue cycle for the medical center in aspects of demographic and financial data gathering and processing that will result in proper reimbursement of hospital services. The Lead Admitting Representative is responsible for conducting interviews with patients representing the medical center’s admission and financial policies; obtains demographic and third party payor information necessary for admission and billing of patient accounts; compiles, verifies, analyzes, and distributes demographic, insurance, and financial information to be used by various hospital departments to assure proper compliance and prompt service to patients; assures verified data will provide accurate billing of charges and timely collection of accounts; support hospital and departmental goals in a manner that will enhance the successful operation of the hospital and create a positive image to the public.

Qualifications

Minimum Requirements:

• Excellent interpersonal skills and positive work ethic and leadership skills.
• Verbal ability is required in discussing confidential admitting and financial matters with patients and/or guarantor
• Experience and understanding of the hospital and/or medical environment.
• Medical and insurance terminology is essential.
• Bilingual is preferred.
• 3+ years of experience in admitting registration procedures and/or patient accounting environment is preferred.
• Ability to exercise sound judgment in directing staff and monitoring productivity standards for the department.
• Excellent organization and prioritization skills are essential.

Job Type: Full-time

Pay: $21.55 - $31.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Family leave
• Financial planning services
• Flexible schedule
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Healthcare setting:

• Acute care

Medical specialties:

• Hospital Medicine

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Medical terminology: 1 year (Required)

Work Location: In person