Lead Product Design Manager, HC

We're looking for a Lead Product Design Manager to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You'll Do

You’ll work in a player/coach role within our Clinical Tools for Oncology Practices, specifically OncoEMR, an electronic health record that is used to help coordinate and facilitate patient care in cancer clinics across the United States. From designing new workflows to implementing usability enhancements, your work has the potential to empower a wide range of caregivers throughout a patient’s treatment journey. In addition, you'll also:

• Manage 1-2 designers on the initiative by effectively setting expectations, ensuring they understand and meet those expectations, and helping them set short-term career goals
• Be involved in every stage of the design process, from discovery user research to product scoping to feature implementation
• Observe and talk to doctors, nurses, and operations staff in order to consider and evaluate problems from multiple angles, identifying user needs
• Generate hypotheses and help frame solutions through both quantitative and qualitative user research and experimentation methods
• Work within a cross-functional team to validate both low and hi-fidelity interaction design prototypes using feedback from internal and external stakeholders
• Communicate your ideas through design presentations and workshops to create alignment on proposed solutions and next steps before moving into feature development
• Collaborate and partner with product managers, engineers, and clinical experts to shape quarterly roadmap work and objectives through strategic design input
• Work with other design managers and designers to oversee tools and process changes that help our team work efficiently and effectively 

You will have the opportunity to work closely with oncologists, nurses, practice administrators, research coordinators, data scientists, engineers, product managers, health informaticists, and of course other designers in a flexible environment, learn about the intricacies of the healthcare system, and deliver well-designed solutions that not only solve problems, but will change the way design is applied to healthcare products and processes.

Who You Are

You're a Product Designer with 5+ years of experience designing complex, multi-step workflows in an applied product, user experience or interaction design role. You have mentor experience or have previously managed a designer for at least 1 year. 

Successful OncoEMR designers typically possess a generalist skillset, and have the ability to concisely explain complex problems and projects to audiences of all backgrounds in both written and verbal form. 

• You have knowledge of user centered design practices and contemporary design tools, and how best to apply both
• You have the ability to design at various levels of zoom, from interactions and touch-points to products and services to end-to-end journeys
• You have examples that tell the story of how you’ve applied design to experiment and solve problems in the past, starting at an idea and ending with a solution in the hands of your users, as well as what you learned throughout the process. 
• You have strong stakeholder management skills and comfort working with expert-level users
• You have experience conducting research with external users

 If this sounds like you, you'll fit right in at Flatiron.

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

COVID-19: Pursuant to Flatiron's health and safety protocol relating to COVID-19, candidates selected for hire must disclose their COVID-19 vaccination status and must be fully vaccinated in order to access our offices or travel to customer sites, subject to legally required exemptions for disability or sincerely-held religious belief. Flatiron will engage in an interactive process as appropriate for the particular position. For external-facing roles, especially those involving contact with vulnerable individuals, accommodations for unvaccinated status may not be feasible.