Lead Systems Analyst

Ready to help us transform healthcare? Bring your true colors to blue. Blue Cross Blue Shield of Massachusetts is looking for a Lead Systems Analyst to join our Clinical Solutions Delivery Team. This is a terrific opportunity for an IT professional to work with a variety of business areas, be exposed to a large variety of business processes, and grow with the organization. As a Lead Systems Analyst working on the Clinical Solutions Delivery Team team, you will be providing analysis and project support for Clinical Solutions projects and operations. You will work with stakeholders and vendors to ensure all are aligned in developing, implementing, and supporting technical solutions that meet Clinical Solutions needs with a primary focus on Utilization Management & Care Management..

Key Responsibilities
Has deep understanding and expertise in a business domain or value stream, including operational configuration, business processes, business systems, foundational systems, data flows and integrations
Creates and socializes appropriate artifacts in user story and requirement elaboration, including business process diagrams, customer journey maps, impact analysis, systems diagrams, data flow diagrams and any other appropriate artifact to ensure story completeness and clarity
Assists product ownership and product management in understanding feature & epic impacts to business processes and makes recommendations on how to break down features for team to consume and develop
Makes recommendations on new systems or changes to existing systems or processes to support new features and epics
Mentors Sr. BSAs and below on effective user story writing, artifact creation & management supporting user stories, systems design patterns, and feasibility
Leads and manages appropriate ceremonies with software teams, ensuring understanding of requirements and making changes as needed to support systems requirements or other impediments
Has high degree of systems analysis knowledge, including feasibility, sizing & financial impacts, user experience impacts, stakeholder needs

Experience/Education
Bachelors degree preferred or equivalent work experience
8-10 years systems OR business analyst experience
Experience with healthcare industry, software development, data, and systems
Experience with agile, SAfe, and/or waterfall methodologies
Ability to collaborate with multiple stakeholders
Excellent written and verbal communication skills are a must

#LI-Remote

Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above

Location Quincy Time Type Full time

Salary Range: $117,720.00 - $143,880.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).