Operation Specialist

Key Responsibilities:

• Test Planning and Strategy: Develop comprehensive test plans, test cases, and test scripts for web applications. Ensure that all functional, non-functional, and edge cases are covered in the test strategy.
• Manual and Automated Testing: Perform both manual and automated testing of websites and web applications, ensuring that they meet functional requirements, performance benchmarks, and cross-browser compatibility.
• Bug Identification and Reporting: Identify, document, and track defects using bug tracking systems (e.g., Jira). Collaborate closely with developers to communicate bugs and ensure they are resolved efficiently.
• Regression Testing: Conduct regression testing on all updates, patches, or enhancements to ensure that new code does not introduce new issues or break existing functionality.
• Cross-Browser and Cross-Device Testing: Test web applications across multiple browsers and devices to ensure compatibility and optimal performance on various platforms, including mobile devices.
• User Experience Testing: Ensure the website’s usability and overall user experience meet business objectives by identifying issues that could negatively affect end-users.
• Collaboration with Development Teams: Work closely with developers, designers, and product managers to understand project requirements, identify potential issues early, and ensure quality is integrated throughout the development lifecycle.
• Automation Script Writing: Write and maintain automated test scripts using tools like Selenium, Cypress, or similar frameworks, to optimize testing efficiency and coverage.
• Performance and Load Testing: Conduct performance and load testing to ensure that web applications can handle expected traffic volumes and meet performance expectations.
• Quality Metrics and Reporting: Track and analyze quality assurance metrics, such as defect density and open defect counts. Provide regular reports on QA progress, bugs, and overall product quality.
• Continuous Improvement: Actively contribute to the improvement of QA processes and practices by identifying inefficiencies and suggesting enhancements to streamline testing efforts.

Qualifications:

• Experience: 3+ years of experience in software/web quality assurance, with a focus on testing web applications and websites.
• Technical Skills: Strong understanding of web technologies, including HTML, CSS, JavaScript, and content management systems (CMS). Proficiency in testing tools like Selenium, Cypress, or other automation frameworks.
• Testing Methodologies: Solid knowledge of software testing principles, including functional, regression, performance, security, and usability testing. Familiarity with Agile testing methodologies is a plus.
• Problem-Solving Skills: Excellent analytical and troubleshooting skills, with the ability to identify and resolve issues quickly and efficiently.
• Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest bugs or issues in complex web applications.
• Communication Skills: Strong verbal and written communication skills, able to clearly document and convey testing results and bug reports to development teams and stakeholders.