Learning & Development Director
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi is looking for a learning and talent development professional to design, deliver, and scale learning programs including manager development, professional skills, and onboarding. This role reports into the VP, Global Talent Management and Diversity Equity and Inclusion..
The ideal candidate has deep expertise in experiential learning, facilitation, coaching, and program management with subject matter expertise in both management capability and professional skill development and a passion for transformation and culture.
What you'll do:
- Program Design: Design high-impact talent programs for manager capability and professional skills informed by business needs and industry research. Work with new managers and managers new to SoFi to ensure foundational leadership skills. Ability to design for both in-person and virtual/distributed learning experiences.
- Work closely with all levels of business leadership and broader People teams, ensuring programs embody our values, and support our vision of making Manager Excellence a core differentiator at SoFi.
- Program Management: Execute talent development programs end-to-end; create clear program project plans, stakeholder maps, and manage execution.
- Change Management & Communication: Leverage change management methodologies to ensure global program adoption. Develop and deploy communication plans.
- Facilitation & Delivery: ability to engage learners, facilitate dialog, tell compelling stories, and deliver a variety of content both in a classroom and virtual setting.
- Evaluation and Analytics: Report on appropriate talent metrics; identify key insights to inform future actions and decision making.
- Continuous Improvement: assess and evolve programs based on feedback and metrics.
What you'll need:
- 10+ years working in talent development
- 7-10 years working in program management with experience designing and scaling programs with a focus on developing managers in a technology growth company
- A deep personal belief and commitment to diversity and belonging at work
- Strong stakeholder management and communication skills
- Experience facilitating learning through classes or workshops
- Experience facilitating through video conferencing applications like Zoom
- Excellent collaboration skills
- Detail-oriented, organized, and comfortable with technology including Google G Suite and Learning Management Systems
- A builder who is able to work autonomously in a fast-paced, dynamic environment
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
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