Learning and Development Specialist (Boston HQ)

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Responsibilities

• Manages, designs, and supports various learning and onboarding programs as assigned, from beginning to intermediate complexity utilizing project management skills and instructional design methodology
• Creates and improves associated performance support tools (e.g., onboarding plans, eLearning content, video walk-throughs, job aids, etc.)
• Builds and maintains relationships by partnering with internal customers/key stakeholders to ensure assigned learning programs and solutions are aligned with current business needs.
• Maintains and regularly reevaluates L&D intranet page, markets learning sessions, and maintains L&D department communication on internal platforms
• Facilitates in-person and virtual learning sessions as assigned. Coaches Subject Matter Experts on technology and facilitation skills, as needed.
• Supports and manages L&D-related systems as assigned.
• Collaborates on management of Learning & Development systems (LMS, survey platforms, etc.).
• Provides support for company sponsored events and other projects as assigned.
• Stays informed on instructional design and adult learning theory best practices.

Requirements

• Associate's degree.
• 5-7 years of work experience.
• 2-3 years of project management experience.
• 1-3 years of instructional design experience.
• Experience with learning technology tools (i.e. Adobe Captivate, Storyline, or similar).
• Experience with facilitation.
• Flexibility and adaptability to shifting priorities and initiatives defined by business need. Ability to respond to changes with an open mind and use sound judgment to manage priorities.
• Advanced skills with Microsoft Teams, Outlook, Word, and Excel.
• Intermediate skills in instructional design technology (Rise 360, PowerPoint, etc.) and other web-based applications.
• Outstanding verbal and written skills.

Preferred Qualifications

• Bachelor's degree in education, psychology, or related field.
• Project Management certification.
• Instructional Design certification.
• Bilingual in English and Spanish.
• Hands on experience in Facilities operations or Maintenance fields