Job details

Learning Associate (Hybrid)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

As a member of the Higher Education sales team, a Learning Associate will plan, organize, and implement selling strategies for a defined print and digital product set to achieve established sales targets and goals within assigned open sales territories within a region. Sales activities will be conducted primarily from their home office, with very limited travel required to close sales and/or attend internal meetings. A Learning Associate will build relationships with decision makers, represent and promote assigned Cengage Learning products to customers, and provide post-sales support as needed to drive sell-through, digital activations and usage within their open territory assignments.

What you'll do:

Territory Coverage

Provide coverage for open territories through the planning, organizing, and prioritization of sales strategies to achieve established sales targets
Maintain a Territory Plan for the assigned open territories using sales tools and resources including the sales force CRM (Salesforce)
Communicate with other sales personnel (e.g. Customer Success Managers and Engagement Managers) to achieve open territory and regional sales goals
Follow through on daily plans to optimize sales potential within each open territory.
Be prepared to demo Cengage products as needed.
Provide vacation and leaves coverage as needed for various lengths of time.

Projects

Participate or lead various projects with specific deadlines.
React to needs of DM, CSM or RCSM using time management skills.
Apply strong digital skills assisting reps with quick solutions to issues throughout the year with high concentration during back to school season.
Apply strong Excel, Word and Outlook skills, develop usage of SLACK and various technology products.

Collaborate Internally

While this is a remote position, plan on attending various in person collaboration meetings and attending daily team meetings via zoom.
Actively integrate, and report faculty and content partnership opportunities, into daily selling activities by seeking author contributors for content development for our printed titles, supplements, and digital products
Identify and report trends that could generate new content, fresh ideas or business models for Cengage

Use of Technology and Communications

Manage communications and reporting
Exhibit proficient use of technology communication tools
Update and maintain our CRM (Salesforce)
Fulfill team support roles as the need arises
Communicate & coordinate effectively as required with other sales personnel

Skills You Will Need Here:

Basic (Required):

BA/BS or equivalent work experience and a proven, successful track record in a prior sales position
Two years of successful sales or customer interaction experience preferred
Highly flexible, adaptable to change and possess ability to adjust.
High energy and good communication (people want to be around you)
Strong presentation skills
Demonstrated understanding of applied computer technology
Comfortable utilizing technology in performing routine job tasks and for product demonstration purposes
Outstanding organizational and time management skills
Proficiency in PC and Microsoft Office applications

Preferred:

Internal candidates with strong performance and capabilities
Direct sales, marketing, or editorial experience
Prior publishing sales experience
Driven to succeed

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems, and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view

Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen

and

Equal Employment Opportunity is the Law notice

by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

accommodations.ta@cengage.com

or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$31,500.00 - $50,400.00 USD

Cengage Group Glassdoor Company Review

4.1

Cengage Group DE&I Review

4.3

CEO of Cengage Group

Michael Hansen

Approve of CEO

By Cengage Group

We provide quality, digital learning experiences that help students lead choice-filled lives. We’re always looking for ways to innovate and evolve to meet the needs millions of learners. Our employees have a direct impact in helping students arou...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Mason, OH

DATE POSTED

April 14, 2023