Learning Content Designer

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Learning Content Designer is responsible for designing, implementing and measuring solutions to organization-wide learning programs at Alaska Air Group (AAG) on the Learning and Talent Management team. As an individual contributor, this role designs content, develops communication strategies, and makes recommendations to enhance the usage and effectiveness of learning content.

Key Duties

• Responsible for managing the design and usage of organization-wide learning and development programs by maximizing usability, positioning content to support business unit goals, and optimizing content based on performance and user insights.
• Author, schedule, and manage communication materials for employees at all levels on large-scale Learning & Talent Management programs and efforts – including intranet updates, email communications, program collateral, presentations, e-learnings, and applicable promotional materials.
• Collaborate with a variety of content contributors, editors, authors, and vendors to identify key messages for communications and training development. Make timely updates, advocate for and develop guidelines for ongoing input of various stakeholders.
• Partner with other training and communication experts on working relationships to increase the impact of internal and external cultural competency across learning programs and initiatives.
• Takes initiative to manage and develop solutions to organization-wide learning programs, with an emphasis on professional and management-level learning content.
• Makes recommendations to ensure key learning objectives are realized in all developed materials.
• With limited direction from leadership, works independently to manage projects and coordinate updates across the training course catalog to address the needs of the business and internal stakeholders.
• Skillfully aligns learning materials with Alaska’s values and leadership principles.
• Develops learning content with design elements necessary for measuring outcomes.

Job-Specific Experience, Education & Skills

Required

• 2 years of experience in adult learning solutions or related area.
• Bachelor’s degree in business, communications, public relations, education, or related field, or an additional two years of relevant training/experience in lieu of this degree.
• Experience in content and presentation design.
• Experience with image/graphic/video creation and manipulation, and related tools.
• Thorough understanding of learning modalities and adult learning styles.
• Ability to maintain and adhere to project and individual schedules with minimal supervision.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience in program/project management, business relationship management, or other experience.
• Knowledge of current training presentation products and emerging technologies.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$65,500 - $95,000 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 7/21/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10922

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.