Learning Technologies Manager

BASIC REQUIREMENT(S):

Must be a Christian and a member of a church that holds to Jesus Christ as Lord and Savior, believing in the New and Old Testaments of the Holy Bible.

GENERAL OBJECTIVES:

LT Manager is a management position for the Learning Technologies team in the Department of Online Education. The primary responsibility includes management of the University's learning management system (LMS), learning technologies training and development, LMS data analytics. In addition, LT Manager supervises LMS Specialist I and part-time LMS Support personnel.

QUALIFICATIONS:

• Bachelor's degree in related field; Master's degree preferred
• Experience with Blackboard or other LMS platform preferred
• Strong organizational skills
• Strong written & verbal communication skills
• Strong customer service skills
• Demonstrate success in project management
• Ability to plan, implement, and evaluate an action
• Ability to collaborate to find optimal solution
• Attention to detail
• Managerial skills
• Ability to handle multiple projects simultaneously
• Critical thinking skills

SPECIFIC RESPONSIBILITIES:

• Serve as project manager on LMS related projects.
• Maintain and update the LMS software and web hosting site.
• Create, maintain, and update LMS applications and assessment reports and other reporting tools.
• Collaborate with LMS partners to build and send reports on LMS utilization.
• Support and administer staff/faculty learning and training related to technology solutions for optimal performance.
• Assess, improve, and manage internal processes and systems that support training and development operations.
• Manages the administration of online/hybrid courses.
• Assess training needs and develop appropriate solutions.
• Ensure execution of the day-to-day operations and logistics for learning and development solutions, including calendar, learning space management, and roster management.
• Ability to gather data, compile information, and prepare data analysis reports.
• Answer support emails and phone calls to provide technical support and guidance to faculty, staff, and students.
• Collaborates with Learning Design and Development (LDD) team manager.Supports the Dean of Online Education as needed.

WORK SCHEDULE:

This is a full-time position with regular office hours between 8:00 a.m. – 5:00 p.m., Monday – Friday.

WORK LOCATION:

This position will work on the main campus, located at 3000 Mountain Creek Parkway, Dallas, TX 75211)

.