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Account Manager, UKI & France (Remote)

Be Part of Our Mission 

Learnlight is an EdTech company that’s passionate about putting trainers at the heart of the learning experience because that’s what delivers life-changing impact. We use award-winning technology to deliver language, intercultural and interpersonal skills training online and on the ground, to learners in more than 180 countries. Since our early years as a digital start-up, we’ve worked with hundreds of blue chips and international institutions across the world. Our communication skills training is used by more than 1,500 companies and by over 700,000 workplace learners, setting them apart in an increasingly complex and global business environment. 

 

Your Career Opportunity 

In this exciting new career opportunity, you’ll be reporting to the Head of Account Management, UKI & France on full-time hours and working from home remotely.

As an Account Manager, you’ll have a direct impact on achieving sales objectives, identifying new opportunities within the client portfolio, strategically growing client accounts, and ensuring client renewals and loyalty. Collaborating with our Client Success Management team, you will: 

 

  • Achieve and exceed sales targets for communication skills programs, focusing on account development, upselling and cross-selling within existing client accounts.
  • Identify and prospect new subsidiaries or contracts within current client organizations to expand the reach of communication skills program
  • Develop and implement strategies for client renewal, including contract negotiations and addressing client concerns to ensure long-term loyalty.
  • Create detailed account plans, manage relationships with key decision-makers, and actively maintain up-to-date client segmentation.
  • Deliver persuasive sales presentations, conduct negotiations, and manage an accurate sales pipeline to forecast revenue and track opportunities.
  • Collaborate with the Client Success Manager and internal teams to ensure smooth transitions from sales to program implementation and foster a collaborative environment within the sales team.

 

What You'll Offer 

  • Advanced proficiency in both English and French
  • Previous sales or account management experience.
  • Experience in account planning and strategy development.
  • Demonstrated ability to meet sales targets and build customer relationships.
  • Proficiency in CRM software and sales tools.
  • Strong relationship management and interpersonal skills.

 

What We Offer 

  • Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.  
  • Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback. 
  • Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.  
  • Company News: With regular updates on our internal networking platform, you’ll always be connected with the latest developments. 
  • Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures. 
  • Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply). 

 

Ready to Join Us? 

Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company, and we look for English communication skills for effective collaboration - please apply with your résumé in English.

 

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/  

 

#LI-Remote 

 

Average salary estimate

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What You Should Know About Account Manager, UKI & France (Remote), Learnlight

Are you ready to take your career to the next level with Learnlight as an Account Manager for UKI & France? In this exciting remote role, you'll be joining a passionate EdTech company that's making waves across the world by placing trainers at the forefront of transformational learning experiences. Your responsibilities will include maximizing sales objectives, identifying new opportunities, and fostering long-term client relationships within a dynamic and supportive team. As you report directly to the Head of Account Management, you'll implement strategies to drive client renewals and deliver persuasive presentations that showcase the importance of effective communication skills training. With your proficiency in both English and French, previous sales or account management experience, and strong relationship management skills, you will excel in spotting new subsidiaries or contracts within existing client organizations. You’ll also appreciate our commitment to work-life balance, with generous PTO and professional development opportunities available. This is your chance to make a direct impact while enjoying a true remote work culture that promotes collaboration and community engagement. Join us at Learnlight and contribute to our mission of delivering life-changing impact through education while embracing a vibrant workplace environment.

Frequently Asked Questions (FAQs) for Account Manager, UKI & France (Remote) Role at Learnlight
What are the responsibilities of an Account Manager at Learnlight?

As an Account Manager at Learnlight, you will be responsible for achieving and exceeding sales targets for communication skills programs. You'll identify growth opportunities within existing client portfolios, develop strategies for client renewals, manage key relationships, and deliver persuasive sales presentations. Your role will significantly impact the overall success and client loyalty for the company.

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What qualifications do I need to become an Account Manager at Learnlight?

To qualify as an Account Manager at Learnlight, candidates should possess advanced proficiency in English and French along with previous sales or account management experience. Familiarity with CRM software, a proven ability to meet sales targets, and strong interpersonal skills are also essential for successfully managing client relationships and driving business growth.

Join Rise to see the full answer
How does Learnlight support the professional development of Account Managers?

Learnlight offers a range of professional development opportunities for Account Managers, including access to language learning and masterclasses. The company fosters a culture of coaching and constructive feedback, ensuring that you have the resources to improve and grow your skills within the EdTech sector and beyond.

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What does the work-life balance look like for Account Managers at Learnlight?

Account Managers at Learnlight enjoy a healthy work-life balance, thanks to our remote work culture. We provide generous paid time off, including public holidays and company-wide days off to recharge. You’ll also have the opportunity to connect with colleagues through virtual wellness sessions and team-building activities, enhancing your overall work experience.

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How does teamwork function among Account Managers and the Client Success Management team at Learnlight?

At Learnlight, teamwork is crucial. As an Account Manager, you will closely collaborate with the Client Success Management team to ensure seamless transitions from sales to program implementations. This collaborative environment enhances client satisfaction and drives successful outcomes, making your role even more rewarding.

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Common Interview Questions for Account Manager, UKI & France (Remote)
Can you describe your experience with account management and how it relates to the role at Learnlight?

Highlight specific achievements in your previous roles, such as meeting sales targets and managing client relationships. Discuss the techniques you used to grow client accounts and how those would be applicable to your success at Learnlight.

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How do you approach building relationships with key decision-makers in client organizations?

Talk about your strategies in establishing trust and rapport with clients, such as personalized communication and understanding their unique needs. Provide examples of successful relationships you've built in the past.

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What strategies do you use for account planning and development?

Explain your process for creating detailed account plans, segmenting clients, and setting measurable goals. Mention previous experiences where your initiatives led to business growth.

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How would you handle a client who is hesitant to renew their contract?

Discuss your approach to addressing client concerns, offering support, and presenting compelling reasons to continue the partnership. Emphasize your ability to listen and provide tailored solutions that meet their needs.

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Can you provide an example of how you successfully upsold a product or service?

Share a specific situation where you understood the client's needs and identified the right opportunity to upsell. Focus on how your approach led to increased satisfaction and revenue for your previous company.

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What tools and techniques do you utilize for effective sales forecasting?

Explain your experience with CRM software and how you track sales metrics. Highlight how you analyze data to make informed decisions about the sales pipeline and forecasting revenue.

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How do you ensure collaboration with internal teams during a sales process?

Discuss your strategies for maintaining open communication with internal teams, such as weekly check-ins or project management tools. Speak to past experiences where successful collaboration has led to positive client outcomes.

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What methods do you use to stay organized and manage multiple client accounts effectively?

Describe your organizational skills and tools you use, such as CRM software or project management systems. Provide examples of how staying organized has allowed you to better serve your clients.

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How would you adapt your communication style to suit different clients?

Elaborate on your understanding of diverse communication needs. Discuss how you assess each client’s style and adjust your approach to ensure clarity and connection.

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Why do you want to work at Learnlight as an Account Manager?

Reflect on your passion for education and technology and how those align with Learnlight’s mission. Share specific reasons about the company's culture, values, and opportunities for growth that resonate with you.

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Founded in 2007 and headquartered in Madrid, Spain, Learnlight is an educational technology company that delivers language, intercultural, and communication skills training globally.

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Full-time, remote
DATE POSTED
March 11, 2025

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