HVAC Service Technician

Company Overview: At Lion Home Service, we’re not just in the service business, we’re in the business of improving lives. You will be an essential part of our team’s meaningful contribution to the world.

“We’re setting a new standard of excellence in the industry. It starts with YOU. Every word, action, and decision has the potential to benefit our clients, our team, and contribute to our success. Embed these core values into your thoughts and actions. Together we’ll continue to push higher.”

-Barton J. Palmer, Founder

Our Values: We believe our team and clients are our greatest assets and we value them as such! Each team member is responsible for upholding safety first by reducing risk and eliminating dangers. Our greatest competitive advantage is our ability to exceed client expectations. We do this by working with integrity, even when no one is watching. Even if it isn’t the easy way, we do things the right way, no matter what it takes. Like rowers on a boat, a team pulls together. We each deliver to the very best of our ability and we trust our fellow team members to do the same. When we show up to work fully engaged and ready to work as a team, we become more than co-workers; we become family.  

Job Overview: The HVAC Service Technician will apply their technical skills and knowledge in performing diagnostic, service, and installation of ventilation, heating and cooling systems in residential and light commercial environments. Take all necessary steps to ensure that work is performed in accordance with relevant codes and to company standards.

• Perform residential and light commercial service calls to diagnose and resolve HVAC issues.
• Maintains and repairs HVAC systems through troubleshooting issues among the current system in residential homes.
• Conduct performance tests with specialized tools and adjust system settings to keep temperature comfortable.
• Interprets drawings and specifications to determine layout requirements.
• Reviews blueprints, building codes or specifications to determine work details and procedure.
• Effectively communicates diagnostics results to clients and offers solutions for maintenance, repair, or replacement offers per the P.R.I.D.E system.
• Submit all complete paperwork in an accurate and timely manner per standard operating processes.
• Maintain and properly clean company issues service vehicle and issued assets (i.e. tablet, company phone, etc.).
• Attend required weekly departmental meetings Tuesday-Friday.
• Completes required training per company policy to develop technical acumen.
• Participate in periodic inventory and weekly truck inspections.
• Explains each service performed to the client each time a maintenance or repair is completed and ensures complete customer satisfaction.
• Explains Club Membership Agreements to every client; maintains a 25% Club Membership conversion rate on repair clients.
• Consistently performs to the department and individual level KPI’s outlined by leadership.
• Adheres to and follows all safety policies, procedures and standards of performance and code of ethics.
• Other duties, as assigned. 

• Must have a minimum of two to three years of verifiable HVAC experience in a residential service and maintenance operation.
• Must hold Universal EPA certification, preferred NATE or equivalent HVAC certification.
• Knowledge of local and national HVAC codes.
• Ability to read and interpret blueprints and drawings.
• Basic change order cost estimating experience.
• High school diploma/GED required. Associate degree preferred but not required
• Self-starter, reliable, flexibility with hours
• Strong client service skills
• Technical aptitude
• Bilingual a plus, not required
• Must maintain a valid driver’s license and successfully pass a criminal background check and drug test.

• Ability to work in seasonal weather conditions, at times, working in frigid temperatures.
• Ability to stand, walk, climb, balance, stoop, kneel, crouch, and/or crawl, including settings such as ladders, stairs, and crawlspaces.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer.
• Daily travel throughout the Northern Colorado region.
• Minimal office environment exposure (i.e. training, organizational meetings, etc.)

• Competitive salary  
• Flexible vacation policy
• Full medical, dental, and vision packages, 401(k)
• Company vehicle and gas card
• Opportunity to work for a high growth company backed by institutional investors.  

About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. We are guided by our core values – winning together, performance over politics, and today not tomorrow. Legacy is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator. 

 Lion Home Service and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.