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Enterprise Customer Success Manager

Legion is seeking an Enterprise Customer Success Manager to help customers optimize their workforce management strategy using Intelligent Automation. The ideal candidate will have a customer-centric mindset, analytical skills, and a passion for technology.

Skills

Analytical thinking
Customer relationship management
Data analysis
Product positioning
Stakeholder management

Responsibilities

Building trusted relationships with key customer contacts
Identifying expansion opportunities within accounts
Owning the full renewal lifecycle
Conveying key customer insights to the product and engineering organization

Education

5 years of experience in customer-facing support or success roles
Experience in managing complex accounts with high customer satisfaction
Understanding of the workforce management ecosystem, particularly in retail

Benefits

$0 monthly premium for medical, dental, and vision plans
401k plan
Discretionary Paid Time Off and Paid Holidays
Equity
Monthly Wellness Reimbursement
Monthly Lunch on Legion

To read the complete job description, please click on the ‘Apply’ button

Legion (CA) Glassdoor Company Review

3.2

Legion (CA) DE&I Review

No rating

CEO of Legion (CA)

Alon Brener

Approve of CEO

Legion is a results-oriented promotional firm that gets results.

MATCH

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DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

TEAM SIZE

LOCATION

Hybrid, based in Hayward, CA

SALARY RANGE

$120,000/yr - $130,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

May 18, 2024

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