HVAC - Service Apprentice

As an HVAC - Service Apprentice at Lennox National Account Services, your main responsibilities will include assisting with on-site preventative maintenance, performing routine repairs, and supporting the installation of heating, ventilation, and air conditioning systems for our commercial customers. You'll work collaboratively in a team to maintain customer satisfaction and ensure that all safety measures are strictly followed on the job.

To qualify for the HVAC - Service Apprentice position at Lennox NAS, you should have a high school diploma or GED equivalent, with a strong preference for HVAC Trade school graduation with a GPA of 3.5 or higher. Some hands-on HVAC experience is also preferred along with an EPA Certification. A valid driver's license and an acceptable driving record are essential for this role. Physical capability, including moderate lifting and the ability to climb ladders, is also required.

The training program for an HVAC - Service Apprentice at Lennox NAS is designed to provide you with comprehensive knowledge and hands-on experience. You'll be trained on the installation and maintenance of commercial HVAC systems, giving you the skills needed to advance your career. Our ongoing training includes resources that support your growth and education, preparing you for increased responsibilities and opportunities within the company once you're fully trained and graduated from your initial classes.

Absolutely! At Lennox National Account Services, we see our HVAC - Service Apprentices as the future leaders of the company. Through training and hands-on experience, you will have ample opportunities for advancement. We are committed to promoting our employees from within and offering ongoing professional development to help you reach your full potential in the HVAC field.

As an HVAC - Service Apprentice at Lennox NAS, you can expect an impressive benefits package that includes competitive pay with options for overtime, company-paid vacations, personal days, and holidays. You will also receive a company vehicle after completing your training, as well as health and wellness coverage, a matching 401(k), and various perks that support your overall well-being and job satisfaction.

When answering this question, express your passion for the HVAC industry and your eagerness to learn from a respected company like Lennox NAS. Highlight any specific aspects of the role that attract you, such as the opportunity for hands-on training, working in a team environment, or the growth potential within the company.

Be honest about your level of experience; if you have any prior HVAC experience, discuss specific tasks you have performed, whether during your HVAC training or in a previous job. If you're new to the field, talk about relevant coursework or projects from your trade school that demonstrate your technical aptitude and commitment to learning.

Safety is paramount in HVAC work. Explain how you follow safety protocols, use personal protective equipment (PPE), and ensure that your work environment is secure. Mention that you understand the importance of adhering to safety measures, especially when working at heights or with heavy equipment.

Customer service is key in this role. Share how you aim to understand customers' needs, communicate clearly, and resolve issues efficiently. Emphasize your willingness to go the extra mile to ensure customer satisfaction and maintain professionalism, even under pressure.

Discuss your collaborative skills and your belief in the importance of teamwork. Highlight past experiences where you worked effectively with colleagues to complete projects or solve problems. Ensure to mention your communication style and how you contribute to a positive work atmosphere.

Outline a systematic approach to troubleshooting, starting from gathering information about the issue, performing a preliminary assessment, and then implementing standard diagnostic steps. Highlight your willingness to seek help if necessary and ensure the problem is resolved efficiently with minimal disruption to the customer.

Absolutely! Reinforce your understanding of the physical demands of the HVAC role. Mention any relevant experiences or training that have prepared you for the lifting and ladder work required while ensuring that you will always prioritize safety and proper lifting techniques.

Share your passion for the trade and your desire for continuous learning. Talk about your goals and how you align them with the mission of Lennox NAS. Mention the satisfaction you find in solving problems and providing top-notch service to customers as key motivators in your pursuit of success.

Emphasize your organizational skills and the importance of setting priorities. Discuss techniques you've used in the past to stay on track, meet deadlines, and ensure that all tasks are completed efficiently while maintaining high quality.

Discuss your aspirations related to the HVAC field. Whether it includes advancing to a senior technician role, obtaining certifications, or transitioning into HVAC system design, express your commitment to ongoing development and dedication to making significant contributions in your future career.