To enhance our global support team, we are hiring a Fenergo Level Two Support Developer with strong, proven customer facing services experience. The Fenergo Level Two Support Developer will build and expand upon our professional and quality support service to all Fenergo customers and ensure customer satisfaction by meeting or exceeding internal Service Level Agreement targets and expectations. The successful candidate is expected to maintain a professional, courteous and customer service focused attitude always.
This Fenergo Level Two Support Developer will apply a mix of technical leadership, application programming, analysis of production defects, incident, activity prioritisation, as well as interacting directly with Fenergo’s customers (both remotely and on-site).
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About Fenergo (www.fenergo.com): Fenergo is an award-winning provider of Client Lifecycle Management software to help Capital Market banks to manage their client and counterparty data, their regulatory compliance challenges and the onboarding of new clients.These solutions simplify and rationalize often complex operational interactions of client lifecycle management by orchestrating onboarding, regulatory compliance and KYC activities across all touch-points within the bank. Fenergo’s accolades include Best Enterprise Data Management from Inside Reference Data (2014), Technology Innovation of the Year Award by the ISA (2013) and Best Customer Onboarding Solution by the Compliance Register (2012).
Fenergo is an award-winning provider of enterprise-wide Client and Counterparty Data Management, Client Onboarding Lifecycle Management and Enterprise Compliance software solutions for financial institutions. Its market-leading enterprise platform...
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