Regional Operations Manager - job 1 of 2

LHH Recruitment Solutions is seeking a skilled Regional Operations Manager to oversee and streamline our rail terminal operations. This role is pivotal in ensuring that our rail terminal meets its operational and production targets while fostering strong relationships with customers and managing a dynamic team. The ideal candidate will be a strategic thinker with robust leadership skills and a knack for problem-solving.• *Must live in Chicago or Dallas-Fort Worth**Travel - 75%Salary up to 100K base plus a potential 10% bonusKey Responsibilities:• Act as the main point of contact for customers, addressing their needs and concerns with professionalism and efficiency.• Supervise a team of operational staff and supervisors, ensuring effective management and high performance.• Plan and adjust staffing levels based on operational requirements to meet fluctuating demands and business needs.• Execute daily operations and work closely with the VP of Rail Services to ensure smooth rail operations.• Oversee and manage yard planning to optimize terminal efficiency and productivity.• Conduct interviews, select new team members, and ensure they receive the necessary training and support.• Maintain positive working relationships with local union leaders to support a collaborative work environment.Key Competencies:• Demonstrated ability to communicate effectively in writing and verbally, with strong listening skills.• Meticulous and precise in managing tasks and ensuring accuracy.• Adept at identifying issues and implementing effective solutions.• Ability to work well with others and contribute to a cohesive team environment.• Strong organizational skills to handle multiple responsibilities and prioritize tasks effectively.• Consistently reliable and punctual in performing job duties.• Proven leadership abilities to inspire and guide a team toward achieving goals.• Understanding of local Collective Bargaining Agreements (CBAs) and their implications.