Library Assistant

Who We Are

The SFU Library's Access Services department is the Library's point of first contact with library patrons and also maintains and organizes the physical books and equipment for lending to students, faculty, and staff. It is a large team of continuing staff as well as temporary student workers.

About the Role

Provides reserves, fines processing, and general loans services. Receives and handles reserves requests. Assists in assigning processing tasks to other library staff. Resolves problems related to reserve items. Processes reserve course materials; responds to patron queries and circulation needs at the public service counter; and collects, records, and processes payments for fines, sales, and external borrower library cards. Balances and records daily cash receipts. Resolves disputes and appeals related to penalty assessments and lost books. Collects and collates statistical information from a variety of departmental sources.

Full