Library Information Specialist (Circulation), 27660

University Libraries - Circulation Services

This position works in the Circulation Services Department and reports to the Head of Circulation Services. This position is responsible for opening the library Saturday - Wednesday, providing circulation assistance, and providing basic reference help. The primary circulation department area of responsibility is processing UM MOBIUS Loans and processing and maintaining the course reserve collection. Position duties include:

• Provides friendly, efficient assistance to patrons and resolves problems in the circulation unit that cannot be resolved at lower levels. Refers problems that cannot be resolved at the LIS level to a Circulation Services Sr. LIS or the Head of Circulation Services.
• Along with other Circulation Services staff, oversees First Floor Service Desk functions and assists student assistants in providing services at this desk.
• Responsible for the UM FOLIO/MOBIUS borrowing & loan operation including printing daily paging slips, processing incoming and outgoing items [both physically and in FOLIO].
• Responsible for maintaining the course reserves collection.
• Along with other Circulation Services staff shares responsibility of retrieving robot (Automated Storage Retrieval System) picks as well as storing returned items in robot.
• Shares with other circulation staff the responsibility for answering the main telephone line for the Miller Nichols Library - answering questions and/or directing calls to the appropriate personnel.
• Answers basic reference questions and assists patrons with printing, scanning, and basic production software issues in the Information Commons.
• In the absence of the Sr. LIS and Sr. LIS - Student supervisor, indirectly supervises the Circulation Services Student Assistants including assigning hourly tasks and training on basic circulation and FOLIO and MOBIUS functions.
• Shares responsibility with other Circulation Services staff members for security of the building during scheduled shift. Works with security guard assigned to building and UMKC Police to maintain safe, secure environment for library patrons. Reports facility issues during scheduled shift.
• Performs other duties as assigned.

A high school diploma and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

• One to two years’ experience in a library setting
• Successful customer service experience

Fully-benefit-eligible, 40-hours per week (1.0 FTE), staff position.

$15,30 to $16.00 per hour commensurate with experience, education and internal equity.

• Schedule
  • This position is responsible for working a total of 8 hours daily opening the library and the Circulation Services Department Saturday – Wednesday. Saturday and Sunday working 10:30 am – 6:30 pm, Monday - Wednesday working between 7:00 am and 3:00 pm (library opens to the public at 7:30 am)
  • Subject to night and weekend work if needed (may be asked to cover occasional closing shifts in absence of an evening staff member).
  • Any permanent schedule changes must be approved by the supervisor.
• Work area
  • Circulation Services Department, Miller Nichols Library, 1st floor
• Flexible Work Arrangements
  • This position is responsible for opening the library Saturday - Wednesday and for staffing the circulation department and for assisting patrons via the library’s main phone line and at the First Floor Service Desk. The position may choose whether to take a 1 hour meal break (being on-site 9 hours) or work a shorter day per the Libraries’ Rest Break Policy. Anything outside of this regular schedule is considered a Flexible Work Arrangement.
  • The UMKC University Libraries support flexible work arrangements in keeping with the Flexible Work Arrangement Policy. Flexible work arrangements should support the mission, goals and functional role of the employee, department, and university. Due to job responsibilities of staffing an in-person service desk, processing physical materials, and in-directly supervising on-site student assistants, routine remote work is rare for this position.

Monday, June 26, 2023

Applicants must combine all application materials (cover letter that directly addresses how you meet the requirements of the position, resume or curriculum vitae, and list of 3 references with contact information) into one PDF or Microsoft Word document and upload as a single attachment. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

For questions about how applicants apply, please call UMKC Human Resources at (816) 235-1621, or if you are experiencing technical problems, please call (855) 524-0002.

You may address your cover letter to: Mary Anderson, Head of Circulation Services. For all inquiries about the position, please contact the UMKC University Libraries Administration Office at (816) 235-1531 or umkcula@umkc.edu.

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research, and engagement. This commitment makes our university a better place to work, learn and innovate.

We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.

In addition, this position is eligible for professional development travel and training funding.