Life Coach

About Communities In Schools of San Antonio:

Communities In Schools of San Antonio is part of a national organization, Communities In Schools®, that ensures every student, regardless of race, zip code, or socioeconomic background has what they need to realize their potential in school and beyond. Working directly in over 100 schools across 12 San Antonio school districts, we connect students to caring adults and community resources that help them overcome the barriers that stand between them and a brighter future. We are seeking a passionate, committed, and value-oriented individual to join our team. You will be part of a powerful movement for change, where our staff are committed to shaping an equitable path to education for future generations.

Job Description

The Life Coach will coordinate the provision of social services within the NXT-Level Center. The target population will be opportunity youth who face obstacles to personal, academic success and career success. ACEs (Adverse Childhood Experiences) and Trauma Informed data and tools will be used as a basis to provide wrap around support to the opportunity youth.

Primary Responsibilities & Essential Functions

(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.)

Case Management Support

• Implement an intake and assessment process with each opportunity youth to establish a baseline for services to include using the ACEs Assessment tool.
• Assess and create Individual Service Plans (ISP) to provide or coordinate services to help navigate and enable the opportunity youth to re-enter academic tracks and/or enter post-secondary education, employment or training.
• Develop and implement individual and group Trauma Informed services that address the individualized youth assessed needs.
• Connect opportunity youth to the necessary community resources that meet their assessed needs.
• Provide follow-up services and track performance of youth throughout case management process.

Program Operations

• Assure the adherence to all contractual and grant provisions and any assigned budgetary requirements.
• Implement, manage and report any needed information for grants and projects assigned to program.
• Meet contract obligations by obtaining qualified caseload and goals by prescribed deadlines.
• Maintain quality of programming and submit accurate required reports.
• Keep abreast of program developments, changes and updates from Lead Life Coach, Nxt-Level Center and CIS.
• Communicate any updates, successes and any pertinent information in job responsibilities to the Lead Life Coach
• Facilitate and coordinate transition of the opportunity youth to assigned school by connecting them to a CIS Site Coordinator or School Liaison.

Integrative Services

• Broker with outside agencies, businesses, volunteers and interns to provide direct services or referrals that meet student needs.
• Assist Nxt Level partners with client success through collaborative case management support to meet individual goals.
• Maintain strategic collaborations, established for the Nxt-Level Center; with businesses, universities, community organizations to create opportunities for the opportunity youth.
• Coordinate and effectively communicate with partners to insure clear collaboration and integrative services to ensure success of program.
• Provide volunteer and community partner orientation regarding CIS & Nxt-Level program policies.
• Coordinate in-kind donations to support student needs and program activities.

File and Data Maintenance

• Follow polices and procedures to all aspects of documentation in a timely manner.
• Collect CIS-SA paperwork, demographic and other necessary information for each identified youth and enter this data into the approved data entry system.
• Enter Individual Service Plan (ISP) and services in the approved database system.
• Establish, document and maintain accurate and complete youth files with appropriate and up-to-date information/documentation as per program procedures and guidelines.
• Obtain sign-in sheets for services in accordance with program procedures and guidelines.

Administrative

• Manage time card
• Attend all meetings and trainings as required
• Ensure the completion of required programmatic reports
• Plan appropriate expenditures and maintain budgets

Exhibit CIS Core Values:

• Passion
• Collaboration
• Compassion
• Optimism
• Adaptability

Position Type/Expected Hours of Work: This is a full-time position with work hours between 8:30AM-5:30PM when the center is open. Some weekend hours may be required.

Pay: Salary will be commensurate with years of related/relevant work experience.

Benefits: CIS-SA provides a comprehensive benefits package in addition to pay. This position follows the City of San Antonio holiday schedule.

COMMUNITIES IN SCHOOLS DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, GENDER, RELIGION, NATIONAL ORIGIN, AGE, DISABILITY, OR ANY OTHER BASIS PROHIBITED BY LOCAL, STATE, OR FEDERAL LAW.

Required Education and Experience

• Minimum Master’s Degree in social work or related field and 3 years’ experience in related field
• Excellent communication skills, verbal and written.
• Knowledge of client groups and/or issues related to the program area.
• Proficiency in the use of computers for: word processing, databases, spreadsheets, e-mail, internet.
• Experience with at-risk populations and cross-cultural environment
• Proven ability to set priorities and work with minimal supervisi
• Ability to articulate program goals in a public setting
• Experience working with youth and families.

Preferred Experience and Qualifications

• Experience working in a school setting preferred
• Bilingual ability in Spanish and English preferred

Additional Eligibility Qualifications/Requirements

• Must have reliable transportation.
• Must be able to pass a fingerprint-based criminal background check.
• A willingness to follow the philosophy of CIS and operate as a team player.

Qualifications/Competencies

• Ethical Decision Making: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
• Plan: Determine strategies to move the organization forward, set goals, create, and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

What is Communities In Schools?

View this short video: https://youtu.be/wBxTIMfemQE to gain insight into our Mission: To surround students with a community of support empowering them to stay in school and achieve in life.

From Communities In Schools of San Antonio student, to San Antonio Councilman, to now leading as the Communities In Schools® National CEO and President, Rey Saldaña represents the potential that each of our students has. Every student that walks through our door has the potential to define their own success, but many of them just need one caring adult to encourage them and support them as they go.

https://www.youtube.com/watch?v=5hxQn0j3l7E&t=41s