Job details

Senior Business Analyst

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

Liferay is looking for a Sr Business Analyst to join its Global Services team. As a Sr Business Analyst at Liferay, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform. We’re looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that’s bursting at the seams.

Key Objectives

Manage project requirements and provide status updates to key project stakeholders (client and internal)
Ability to independently drive requirements-gathering sessions or discovery sessions with the client and Liferay stakeholders
Elicit and clearly document business and systems requirements
Understand client verticals and their impact on project feature implementation
Independently seek requirements in the absence of other senior members of the team
Support and align efforts with the Liferay dev team to meet customer and business needs
Ability to prioritize sprint-level feature development work for the Liferay development team
Ability to breakdown features based on INVEST principles
Assess business process and system inefficiencies, and their impact on the Liferay solution getting delivered
Be able to independently present project details to non-tech stakeholders
Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progress
Collaborate closely with developers and cross functional teams to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under development
Ability to work with project EMs/PMs on distilling criteria in project sizing documents
Identify ways to increase adoption and customer satisfaction
Identify improvement opportunities (proactive and reactive) within the PMO and SDOPS spaces
Deep understanding of best practices in business analysis and quality
Ability to multitask, stay organized, and thrive in a fast-paced work environment
Ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences
Envision and research emerging market trends to provide the best solutions to customers

Coverage

Expected (at times) to cover the responsibilities of a Mid-level Business Analyst.

Qualifications

Bachelor's Degree in Business, Technology, or related fields
4-6 years of relevant experience in a strategy or business analysis-related role
Understands the value and uses of portals in an enterprise environment
Experience with process improvements, requirements validation, defect management, and facilitating workshops
Experience with MS Office, project management tools (JIRA) and design tools (Invision, Figma, LucidChart, Omnigraffle, etc.)
Strong written, verbal, and presentation skills
Strong consulting and critical thinking skills
Excellent prioritization, organization, and time management skills and ability to work with minimal supervision
Knowledge and experience in communicating business requirements with distributed cross-functional teams
Must be willing to travel (25% at the least, based on project needs)
Experience with Liferay, Websphere Portal, Web Logic, or other platforms preferred

Skillset

Detailed knowledge of all DXP products (is a plus)
Advanced requirements gathering
Business process
Mentoring
Conduct workshops
Gap Analysis
Excellent verbal and written communication
Client Relationship Management
SDLC, Agile, JIRA, CI/CD

What We Offer

Salary package w/ competitive benefits according to qualifications and experience
Opportunities to take responsibility, grow professionally, and Stay Nerdy
A positive and collaborative work culture
Check out what employees say about us on Glassdoor
Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

Liferay Glassdoor Company Review

3.8

Liferay DE&I Review

3.9

CEO of Liferay

Brian Chan

Approve of CEO

By Liferay

By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. Along with making some of the best open source software in the world, Liferay al...

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DEPARTMENTS

Consulting

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

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