Lightspeed Systems is seeking an Entry-Level Technical Support Specialist to assist users and troubleshoot various issues, contributing to the mission of keeping kids safe in school.
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Skills
Technical Support Experience
Communication Skills
Problem-Solving Skills
Organizational Skills
Customer Service Skills
Responsibilities
Assisting users by identifying, analyzing, and resolving technical issues.
Communicating proactively with customers for solutions and status updates.
Helping with configuration and integration of Lightspeed products.
Managing support requests through various channels.
Supporting, monitoring, testing, and troubleshooting network issues.
Education
Technical Degree or Equivalent Work Experience
Benefits
Medical, dental and vision insurance
Paid parental leave
401(k) matching up to 6%
Work from where it makes sense
Pet insurance
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