Job details
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Technical Support Specialist (Entry Level)
Lightspeed Systems is seeking an Entry-Level Technical Support Specialist to assist users and troubleshoot various issues, contributing to the mission of keeping kids safe in school.
Skills
- Technical Support Experience
- Communication Skills
- Problem-Solving Skills
- Organizational Skills
- Customer Service Skills
Responsibilities
- Assisting users by identifying, analyzing, and resolving technical issues.
- Communicating proactively with customers for solutions and status updates.
- Helping with configuration and integration of Lightspeed products.
- Managing support requests through various channels.
- Supporting, monitoring, testing, and troubleshooting network issues.
Education
- Technical Degree or Equivalent Work Experience
Benefits
- Medical, dental and vision insurance
- Paid parental leave
- 401(k) matching up to 6%
- Work from where it makes sense
- Pet insurance
To read the complete job description, please click on the ‘Apply’ button
Lightspeed Systems Glassdoor Company Review
Brian Thomas
3.5
Lightspeed Systems DE&I Review
No rating
CEO of Lightspeed Systems
Approve of CEO
To advance educational effectiveness and safety for every student.
2 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 25, 2024
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