DTP QA Specialist

About Us

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

Where You’ll Work

This position can be based out of our London, UK office and will be expected to work in the office in a hybrid capacity. Fully remote applicants will also be considered,in the UK and also in Romania or Poland.

Authorization to work in the UK, Poland. or Romania is a precondition of employment.

What You’ll Do

• During QA rounds, maintaining rigorous version control within Lilt folders, uploading, downloading all versions of the files, included marked up files and amended files in the correct folder structure.

• Sets and manages DTP, DTP QA and LQA task deadlines according to the overall project deadline and delivery SLAs.

• Documents and communicates DTP instructions to all resources involved in the DTP and QA processes, ensuring these are understood and adhered to.

• Communicates effectively with colleagues and internal production team members and provides the necessary status updates and handovers to their Production Managers/Leads as well as Production and DTP Coordinator peers.

• Communicates with DTP, DTP QA and LQA resources to confirm project status, any risks/issues impacting ability to deliver on time.

• Coordination of queries from DTP, DTP and LQA resources; logging queries in the appropriate format/platform, directing responses back to such resources within DTP production timelines.

• Reassignment of DTP/DTP QA and LQA work to alternative resources as needed to meet project deadlines or mitigate quality issues.

• Data entry and administration related to DTP resource performance, availability and payments.

• Sending and receiving DTP feedback to the appropriate resources.

• Delivering the DTP work, including the necessary DTP QA and LQA by the required deadlines.

• Has a clear understanding of all DTP and production workflows and processes related to their tasks and duties.

• Consistently follows correct protocols for their tasks and accounts.

• Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.

Key Responsibilities:

• Executes administrative production tasks specific to DTP & DTP QA as delegated by Production team members.

• Maintain and exceed performance against KPIs, to include, but not limited to:

  • DTP Volume (pages/Projects/Jobs/Tasks)

  • On Time Delivery for assigned tasks

• Designs and rolls out customer-specific DTP vendor/agent testing strategies and DTP QA frameworks and processes

• Contributes to analyse customer DTP requirements and create detailed instructions for DTP and DTP QA executed by vendors

• Contributes to calculate productivity of DTP tasks and estimate capacity needed

Skills and Experience:

• Proficient in English at a professional level

• Past experience includes translation, DTP & QA, project coordination/management, linguistic or other localization related activities.

• Solid organizational skills including meticulous attention to detail and multitasking skills

• Able to meet deadlines and work under pressure

Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. 

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits:

UK Postings

• Compensation: At market salary, meaningful equity, pension scheme contribution, and time off plus company holidays

• Health care: Employees receive coverage of medical, dental, and vision insurance. LILT pays for basic life assurance

• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.