Remote Care Navigator (Physical Therapist) - US

About Limber

Our mission at Limber is to make science-driven, engaging, and easy-to-follow exercise therapy as widely accessible as possible, and to empower people suffering from musculoskeletal conditions to achieve long-term functional well-being.

Limber is an evidence-driven digital health platform designed to enable physicians and physical therapists in delivering a hybrid approach to musculoskeletal care. The Limber Health mobile app and web portal enables providers to seamlessly complement in-clinic care with the best digital, at-home support to better meet patients where they are.

With two clinical studies at the world’s #1 rated hospital demonstrating its efficacy, Limber is now working with some of the world’s leading provider groups, health plans, and employers.

Job Description

As a Care Navigator, you will be an invaluable early member of our team, ready and eager to make an impact on our company and those we serve. You will support user success by identifying the needs and challenges users have and implementing interventions to guide new thinking and habit change.

We’re looking for an entrepreneurial individual to best serve our clients, utilizing methodologies to support your users through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health.

You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry.

In this role, you will be providing musculoskeletal care (MSK) for employees at a large national employer that are dealing with MSK pain. You will be responsible for helping drive enrollment into the Limber Health MSK program as well as providing 1:1 coaching to employees throughout their recovery.

• The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health.
• Provide outreach to members experiencing MSK pain and assist with enrollment into the Limber Health MSK program. 
• Assist with onboarding onto the Limber Health app, providing comprehensive support throughout the onboarding process.
• You will provide remote monitoring and coaching services to help support members as they progress through their home-exercise therapy program
• Provide feedback, motivation, engagement, and support services to members to ensure they complete their home exercise protocol
• Schedule weekly check-in calls with all members enrolled in the program
• Organize and manage a caseload while staying efficient
• This role will be required to work evenings and weekends

• As a PT, you are naturally empathetic, friendly, and love what you do.
• 2+ years of experience in musculoskeletal health
• Graduated from an accredited physical therapy assistant program
• Active PT license
• Tech Savvy, including having your own recent model laptop and smart phone
• Experience in behavioral modification, Health Coach Certification is a plus
• Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions
• Strong relationship-building and listening skills
• Demonstrated user focus; a genuine passion for the user and their experience
• Ability to multi-task and manage various types of users
• Ability to work independently with limited supervision
• The flexibility and agility to work cross-functionally in a fast-paced environment
• The ability to influence change and bring enthusiasm and excitement to the workplace
• Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach
• Eager to make an impact at a young company addressing an important problem
• Passion for health and wellness
• This can be a part-time or full time role

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

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