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Network Administrator (Intermediate and Senior Level)

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Network Administrator (Intermediate and Senior Level) to join our team in support of the US Army's Network Enterprise Center at Fort Knox, KY.  

  • Must be a US Citizen
  • Secret Clearance required
  • Non-remote (relocation incentive available)

As a Network Administrator, you will play a vital role in managing and maintaining computer networks to ensure the confidentiality, integrity, and availability of Government information assets. This will include support for network design, security management, advanced troubleshooting, and ensuring overall network performance and compliance with Army standards.

Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Intermediate Level Responsibilities: 

  • Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. 
  • Support and/or conduct regular security assessments and vulnerability scans to ensure network integrity. 
  • Monitor network performance and implement optimization strategies, such as traffic shaping, load balancing, and quality of service (QoS) configurations. 
  • Provide Tier II-III network/desktop support. 
  • Analyze network usage patterns and make recommendations for capacity planning and resource allocation. 
  • Support the design and implementation of network infrastructure to meet operational requirements, including planning for scalability, redundancy, and security. 
  • Support the deployment and configuration of advanced network systems, such as firewalls, load balancers, and VPN concentrators. 
  • Act as an escalation point for the Network Support Technicians. 
  • Implement and enforce network security policies, including access control, firewall rules, and intrusion detection/prevention systems. 
  • Maintain and update network configurations, including VLANs, routing protocols, and access control lists (ACLs). 
  • Ensure configurations are backed up and recoverable in case of failure. 
  • Ensure the network adheres to Army regulations and cybersecurity standards, including those set by the Department of Defense (DoD). 
  • Work with cybersecurity teams to implement and maintain compliance with relevant frameworks and guidelines. 
  • Provide training and mentorship to Network Support Technicians, helping them develop their skills and knowledge. 
  • Participate in network-related projects, coordinating tasks among team members and ensuring successful completion. 
  • Support the development and maintenance of disaster recovery plans for the network infrastructure. 

Senior Level Responsibilities: 

  • All Intermediate responsibilities.   
  • Provide daily supervision and direction to personnel across the Network Team. 
  • Provide training and mentorship to Network Support Technicians, helping them develop their skills and knowledge. 
  • Manage, coordinate, and track work across the Network Team. 
  • Maintain overall responsibility for the Network delivery team. 
  • Troubleshoot network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution. 
  • Install, administer, support, and maintain server hardware, peripherals, software, and operating systems. 
  • Collect and review network utilization data for capacity and planning purposes. 
  • Assist in developing, implementing, testing, and maintaining disaster recovery plans. 
  • Interface with vendors for procurement & maintenance of all IT infrastructures. 
  • Support the development and delivery of training sessions to ensure staff understand network resources. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  

Qualifications

  • US Citizen.
  • Must have or be able to obtain and maintain a secret clearance.
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
  • Baseline Certification is required within 6 months of hire. 

Intermediate Level:

  • One (1+) years of IT experience, preferably within a networking environment. 
  • Experience with Juniper, Cisco, and Aruba networking equipment. 

Senior Level:

  • Eight (8+) years of IT experience, preferably within a networking environment.
  • Three (3+) years of experience providing daily supervision and direction to personnel across the Network teams. 

Preferred:

  • Active secret clearance.
  • BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
  • IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
  • Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint. 
  • Experience with Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix). 
  • Experience with Knowledge Management or process creation. 
  • Experience providing quality service and support for mission-critical systems and VIP end users. 
  • Experience working in a Department of Defense (DoD) environment.
  • Problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next 4-6 weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V.  We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines. 

Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About Network Administrator (Intermediate and Senior Level), Link Solutions, Inc.

If you have a passion for networking and are looking to take your skills to the next level, then joining Link Solutions, Inc. as a Network Administrator (Intermediate and Senior Level) at Fort Knox, KY is the ultimate opportunity for you! Here at Link Solutions, we pride ourselves on delivering top-notch IT services to our government clients, with a commitment to innovation and customer satisfaction. As a Network Administrator, you will play a crucial role in managing and maintaining our computer networks, ensuring they meet the highest standards of security and performance. Whether you're focusing on network design, providing advanced troubleshooting support, or conducting regular security assessments, your expertise will be essential in protecting vital government information. We value work-life balance and foster a supportive environment where you can grow professionally while working on exciting projects. If you’re ready to take your career in a fulfilling direction where every day brings new challenges and opportunities for growth, you’ll fit right in at Link Solutions.

Frequently Asked Questions (FAQs) for Network Administrator (Intermediate and Senior Level) Role at Link Solutions, Inc.
What does a Network Administrator do at Link Solutions, Inc.?

As a Network Administrator at Link Solutions, Inc., you will manage and maintain the networks that keep vital government information secure and accessible. This includes everything from network design and security management to advanced troubleshooting and monitoring performance. Your role is integral to ensuring our clients have reliable network solutions tailored to their needs.

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What qualifications do I need to apply for the Network Administrator position at Link Solutions, Inc.?

To apply for the Network Administrator position at Link Solutions, Inc., you need to be a U.S. citizen with a secret clearance. Candidates should also have IAT Level II Certification or higher and relevant experience in an IT networking environment. Intermediate level applicants should have at least one year of experience, while senior level candidates should possess eight years along with supervisory experience.

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Is the Network Administrator position at Link Solutions, Inc. remote?

The Network Administrator position at Link Solutions, Inc. is not remote. It is based at Fort Knox, KY, and while we may offer relocation incentives for qualified candidates, the role requires on-site presence to effectively manage government networking needs.

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What can I expect in terms of career growth as a Network Administrator at Link Solutions, Inc.?

At Link Solutions, Inc., as a Network Administrator, you can expect ample opportunities for career growth. We encourage professional development and provide resources for various certifications. As you gain experience, you could move into senior-level positions within the team or expect to take on leadership roles, contributing to larger projects.

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What types of technologies and tools will I work with as a Network Administrator at Link Solutions, Inc.?

As a Network Administrator at Link Solutions, Inc., you will work with a variety of technologies and tools including advanced network systems such as firewalls, load balancers, and VPN concentrators. Proficiency in networking equipment from vendors like Juniper, Cisco, and Aruba is crucial, along with monitoring tools for network performance management.

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What are the working hours like for the Network Administrator role at Link Solutions, Inc.?

The working hours for the Network Administrator role at Link Solutions, Inc. typically follow a standard business schedule, though flexibility may be required to meet project needs and support critical government operations. We prioritize maintaining a balanced work environment that supports both personal and professional fulfillment.

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What benefits does Link Solutions, Inc. offer for Network Administrators?

Link Solutions, Inc. offers an attractive benefits package for Network Administrators that includes paid holidays, medical, dental, and vision insurance, company-paid long and short-term disability, life insurance, and a retirement plan. Additional perks may include certification reimbursement and relocation assistance.

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Common Interview Questions for Network Administrator (Intermediate and Senior Level)
What experience do you have with network design and implementation?

In your response, highlight specific projects where you were involved in network design and implementation. Discuss the technologies used, challenges faced, and how you ensured compliance with security standards. Emphasizing your attention to detail and project management skills can demonstrate your capability effectively.

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How do you stay updated with the latest networking technologies?

This is a great opportunity to share your commitment to continual learning. Discuss the professional development courses you take, the certifications you pursue, and follow industry experts on platforms like LinkedIn. Mention participation in forums or tech meetups to showcase your hands-on engagement with the latest trends.

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Can you describe a challenging network issue you resolved in the past?

When answering this, use the STAR method (Situation, Task, Action, Result) to structure your response. Provide specific details about the challenge, the steps you took to resolve it, and the positive impact it had on your team or organization. This shows problem-solving skills and technical expertise.

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What tools do you use for network monitoring and troubleshooting?

Discuss the specific tools you have experience with, such as Wireshark, SolarWinds, or Nagios. Explain how you used these tools in past roles to monitor network performance and how they assisted you in diagnosing issues promptly. If possible, provide examples of situations where these tools made a significant difference.

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How would you approach a situation where network performance is degrading?

In your response, outline a systematic approach, such as checking for slowdowns in bandwidth usage, analyzing traffic patterns, and reviewing logs for unusual activity. Explain how you would collaborate with team members to implement optimizations and resolve underlying issues in a timely manner.

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What strategies do you employ to ensure network security?

Discuss your understanding of network security best practices. Share steps you take, such as implementing firewalls, conducting regular vulnerability scans, and training staff on security awareness. Providing examples of how your strategies helped mitigate risks would enhance the weight of your response.

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Describe your experience with Cisco or Juniper networking equipment.

Be prepared to discuss specific models or types of equipment you've worked with, detailing your role in maintenance or troubleshooting. Highlight any certifications you may have regarding those technologies and how they add value to your qualifications for the Network Administrator role.

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How do you prioritize your tasks when handling multiple network issues?

Explain your approach to task prioritization, focusing on urgency and impact. Describe how you assess issues and plan your day, highlighting any tools or methods, such as ticketing systems, that help you manage your workload effectively without compromising service quality.

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Can you explain VLANs and their purpose in network design?

In your answer, provide a concise explanation of Virtual Local Area Networks (VLANs) and why they are effective for segmenting network traffic. Discuss benefits such as improved security and performance, offering anything from your experience to scenarios where VLANs made a significant impact.

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What role does documentation play in your networking work?

Discuss how documentation helps maintain network reliability and security, referring to your experience creating and updating network diagrams, configurations, and troubleshooting guides. Emphasizing the importance of clear and accessible documentation shows your professionalism and attention to quality.

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Link Technologies, Inc. (LINK) is a small woman-owned business (SWOB) incorporated in the State of Maryland. LINK has consistently provided high quality and responsive support to a diverse range of Federal government and private sector clients sin...

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Full-time, on-site
DATE POSTED
November 25, 2024

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