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Staff Technical Program Manager

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.LinkedIn is looking for a Staff Technical Program Manager to work within LinkedIn's Compute Infrastructure program management team. The right candidate will have demonstrated solid leadership in leading teams and programs to deliver successful outcomes. This candidate is expected to perform using best practices for execution of our Infrastructure projects as well as initiating, planning, and executing intermediate-to-large scale, cross functional, and company-wide critical programs.The ideal candidate will have an excellent balance of people, organizational, and technical skills, and can execute and deliver successfully in situations where authority is not a given. Interaction and leadership across functional lines is essential. At this level of professional development, the candidate will be able to concisely articulate all of the interactions and factors that contribute to the final outcome.Engineering Team this TPM will support:Compute Infra powers LinkedIn by allocating compute resources for services, deploying services and enabling service discovery. LinkedIn’s entire machine fleet is managed by compute infrastructure organization.As we expand our on-prem capabilities and footprint over the next 5-10 years, it is critical for operability, resource efficiency, reliability, and security that we can. In that effort this team is is building a next Compute Infra platform based on Kubernetes containerization.This platform will provide Linkedin further enhance capabilities to:• Programmatically allocate and relocate stateless and stateful workloads on hardware• Perform routine software/firmware maintenance operations on servers & networking equipment without human intervention.• Schedule hardware maintenance, turn-up, and decommissioning without manual coordination with application/service owners.• Handle unplanned failures (whether hardware or software) transparently to application/service ownersAt LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.This role will be based in Mountain View, CA.Responsibilities:• Provide clarity on product program objectives, ensuring that roles and responsibilities are well understood and address any conflict in a timely manner with minimal direction and assistance from management.• Interact with executive sponsors and change agents to identify scope, requirements, and manage projects throughout the entirety of the project lifecycle.• Facilitate and drive large cross-functional projects, serve the needs of multiple stakeholders within a complex multi-faceted organization, and manage that strategy through to completion.• Apply formal change management practices that ensure that product programs are baselined at kickoff and all changes are thoroughly reviewed for justification impact to the program and have received appropriate approvals.• Anticipate product program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately.• Effectively communicate information to diverse audiences including translating subject matter terminology into clear business terms and program relevance.• Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.• Establish and manage end-to-end processes with various stakeholders in collecting, evaluating and fulfilling their requirements.• Demonstrate data analysis expertise to develop and communicate meaningful insights, define metrics, and make recommendations on key infrastructure scaling initiatives.• Deliver solution design specifications and technical requirements for the development and improvement of capacity planning tools and automation.• Apply business acumen to formulate practical and effective program management approaches to identify optimization opportunities, influence business partners, and drive effective decision making.• Conduct “what-if” simulations and proactively identify potential capacity issues and partner with product and service owners to minimize risk and reduce cost-to-serve.• Build and deliver impactful presentations that tell a persuasive story with convictive insights, not just data.• Manage executive project expectations including owning escalation, communication, and exec level interaction on critical strategic projects for the company.Basic Qualifications:• B.S./B.A. Engineering, Computer Science or related technical field, or equivalent practical experience• 5+ years of experience in Technical Program and Product management, including feature development, roadmap management and experience in Agile Methods in Infra product/platform development teams.Preferred Qualifications:• 2+ years of technical leadership with a track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.• Strong technical acumen, ability to learn new technologies quickly. Kubernetes/containerization experience required.• Demonstrated understanding of technology-based product lifecycle management including development launch and management phases and primary roles/responsibilities and deliverables of key organizational functions.• Exceptional analytic skills to translate requirements and designs into successful action plans.• Experience leading large dynamic programs and projects with cross-functional matrixed resources working in a fast paced collaborative environment.• Proven ability to quickly earn the trust of sponsors and key stakeholders set direction and approach mobilize and motivate teams and execute with limited information and ambiguity.• Strong practical understanding of managing the life-cycle of large-scale programs• Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan.• Proven ability to work collaboratively across different functions and optimally influence senior business partners.• Demonstrated conflict resolution skills combined with strong negotiation ability delivered with a high level of influence and professionalism.• Strong attention to detail with excellent time management skills.Suggested Skills• Program & Product Management• Infrastructure platform Development• Cross-functional collaboration• Strategic RoadmapsYou will Benefit from our Culture:We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $134,000 to $221,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.Equal Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=5hfhpE. Please reference https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:-Documents in alternate formats or read aloud to you-Having interviews in an accessible location-Being accompanied by a service dog-Having a sign language interpreter present for the interviewA request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.Pay Transparency Policy StatementAs a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.Global Data Privacy Notice for Job CandidatesThis document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
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What You Should Know About Staff Technical Program Manager, LinkedIn

At LinkedIn, we're excited to welcome a new Staff Technical Program Manager to our dynamic team in Mountain View, CA! This role is perfect for someone who thrives on making impactful contributions by leading major projects and driving strategic initiatives within our Compute Infrastructure. If you're passionate about creating economic opportunities and empowering individuals, this is your chance to make a difference. In this position, you’ll take on a leadership role, utilizing your organizational and technical skills to not only manage but also improve our infrastructure projects—ensuring that everything runs smoothly and efficiently. As part of our Compute Infra team, you'll engage with executive sponsors, multiple stakeholders, and cross-functional teams to ensure project objectives are clear and conflicts are resolved quickly. You’ll have the opportunity to apply your technical know-how, especially in Kubernetes containerization, to deliver actionable insights that enhance our systems. With our hybrid work model, you'll enjoy the flexibility of working from home while also collaborating in the office when it counts. Embrace the chance to thrive in a workplace that values inclusivity, creativity, and continuous growth. Come join us at LinkedIn, where opportunities to innovate and succeed await!

Frequently Asked Questions (FAQs) for Staff Technical Program Manager Role at LinkedIn
What are the key responsibilities of a Staff Technical Program Manager at LinkedIn?

As a Staff Technical Program Manager at LinkedIn, your key responsibilities will include leading complex cross-functional projects, ensuring clarity on program objectives, and managing project lifecycles. You’ll interact with various stakeholders, apply formal change management practices, anticipate risks, and deliver insightful presentations. Your role will also involve expert data analysis to develop metrics, optimizing resource allocation, and facilitating straightforward decisions amidst complex challenges.

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What qualifications are required to become a Staff Technical Program Manager at LinkedIn?

To qualify for the Staff Technical Program Manager role at LinkedIn, candidates must have a B.S./B.A. in Engineering, Computer Science, or a related field, along with a minimum of 5 years of experience in technical program and product management. Preferred qualifications include 2+ years of technical leadership experience, a strong understanding of technology lifecycle management, and proficiency in Kubernetes/containerization.

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What skills are essential for a Staff Technical Program Manager at LinkedIn's Compute Infra team?

Essential skills for a Staff Technical Program Manager in LinkedIn's Compute Infra team include excellent organizational abilities, strong technical acumen, cross-functional collaboration capabilities, and proficient analytic skills. Being detail-oriented, having strong negotiation abilities, and proven problem-solving skills are also key factors for success in this role.

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What is the work culture like at LinkedIn for a Staff Technical Program Manager?

The work culture at LinkedIn is centered around teamwork, inclusivity, and growth. As a Staff Technical Program Manager, you would be part of a supportive environment that values collaboration and communication. The company encourages flexibility with a hybrid work model and emphasizes the importance of well-being and professional development, allowing you to thrive personally and professionally.

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How does LinkedIn support career development for Staff Technical Program Managers?

LinkedIn is committed to investing in its employees' growth, offering various career development opportunities, mentorship programs, and resources for skill enhancement. As a Staff Technical Program Manager, you'll benefit from a culture that promotes inclusivity and supports your aspirations, enabling you to challenge yourself and elevate your career while contributing to impactful infrastructure projects.

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Common Interview Questions for Staff Technical Program Manager
Can you describe your experience with leading cross-functional projects as a Staff Technical Program Manager?

When answering this question, provide specific examples of projects you have led, focusing on the challenges faced and how you coordinated with different teams. Highlight your leadership style, communication strategies, and how you ensured project objectives were met while maintaining stakeholder satisfaction.

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What methodologies do you apply for effective project management in a technical environment?

Discuss methodologies you are familiar with, such as Agile or Scrum, and how you integrate them into your projects. Offer insights on how these practices have helped you in delivering projects on time and within scope while fostering collaboration among team members.

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How do you handle conflicts among stakeholders during a project?

Provide an example of a conflict you faced in a past project and explain how you approached the situation. Emphasize your active listening skills, ability to stay neutral, and methods for facilitating discussions that lead to mutually agreeable solutions.

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Describe a situation where you had to manage unexpected changes during a project.

Share a specific instance where changes occurred, outlining how you quickly adapted your project's plan. Discuss your strategies for communicating these changes effectively to stakeholders and how you ensured the project’s goals remained on track.

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What tools do you leverage for project management and data analysis?

Discuss the project management tools and data analysis software you are proficient in, such as JIRA, Trello, or Excel. Explain how these tools have enhanced your ability to track progress, manage team collaboration, and analyze data to translate insights into actionable steps.

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How would you assess risk in a technical program and what measures do you take to mitigate it?

Talk through your approach to identifying potential risks early in a project. Discuss how you evaluate their impact and likelihood, and give examples of mitigation strategies you have successfully implemented, such as contingency planning or stakeholder engagement.

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What is your strategy for communicating technical information to non-technical stakeholders?

Explain your approach to simplifying complex technical concepts into relatable terms for non-technical stakeholders. Provide an example of a prior experience where effective communication helped bridge gaps in understanding and led to better collaboration.

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Can you explain how your technical background supports your program management skills?

Illustrate how your technical expertise enhances your program management capabilities. Provide examples of instances in which your understanding of technical concepts enabled you to make informed decisions, navigate challenges, and liaise more effectively with engineering teams.

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How do you ensure consistent stakeholder engagement throughout a project?

Discuss the practices you implement to keep stakeholders informed and engaged. This may include regular updates, feedback sessions, and utilizing dashboards for visibility. Share an example of how proactive engagement led to project success or stakeholder satisfaction.

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What leadership qualities do you believe are essential for a Staff Technical Program Manager?

Share your perspective on leadership qualities such as empathy, adaptability, clear communication, and decisiveness. Provide examples of how you embody these traits in your leadership style and how they've positively influenced your team performance and project outcomes.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
December 2, 2024

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