Junior Fixed Operations Associate - Detail

As a Junior Fixed Operations Associate at Suburban Ford of Romeo, your main responsibilities will involve assisting in the daily operations of the dealership. This includes administrative support, data entry, and ensuring that all transactions and service reports are processed accurately. You’ll also provide help in managing inventory and assisting customers with inquiries, contributing to a high level of customer satisfaction.

To apply for the Junior Fixed Operations Associate position at Suburban Ford of Romeo, you need a high school diploma or equivalent and to be at least 18 years old. While prior experience in the automotive industry or customer service is advantageous, we welcome applicants who are eager to learn and grow within the role.

Suburban Ford of Romeo offers a wide range of benefits for our Junior Fixed Operations Associates including competitive pay, comprehensive health insurance plans, paid holidays and time off, and a 401(k) retirement plan. Additionally, we provide opportunities for professional development through the Lithia Learning Center and vehicle purchase discounts to help you make the most of your employment with us.

Yes, Suburban Ford of Romeo is committed to being an equal opportunity employer. We encourage applicants from diverse backgrounds and do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We believe that a diverse workplace is a successful workplace.

Suburban Ford of Romeo provides a supportive and dynamic work environment that values teamwork and personal growth. We offer top-tier industry benefits, a commitment to employee development through ongoing training, and a culture that encourages success. Joining our team means becoming part of a family-oriented dealership that invests in its employees and their futures.

When answering this question, you should highlight any relevant experience, emphasizing your ability to remain calm under pressure, manage multiple tasks, and provide excellent service. Use specific examples to illustrate how you've handled customer inquiries or complaints effectively.

In your response, express your enthusiasm for the automotive industry and the opportunity to learn about fixed operations. You may want to mention how the role fits your career goals and your desire to contribute to an esteemed dealership like Suburban Ford of Romeo.

Share your strategy for prioritization, such as creating to-do lists, assessing deadline urgency, and the importance of communication. Discussing a time when you successfully managed competing tasks will help demonstrate your effectiveness.

Mention any relevant software or tools you have experience with, such as Microsoft Office Suite, customer relationship management systems, or any specific dealership management software. Highlight how your proficiency can contribute to the team's efficiency.

Discuss your willingness to embrace feedback as a tool for growth. Provide examples of times when you acted on feedback to improve your performance, showcasing that you are open to learning and adapting.

Share a specific instance where you collaborated successfully with team members. Include your role in the project and how teamwork led to a positive outcome, demonstrating your ability to contribute to team success.

Describe your methodical approach to ensuring accuracy, like double-checking entries, maintaining organized records, and asking questions whenever uncertain. Providing a personal example reinforces your careful attention to detail.

Express your understanding that attention to detail is essential for maintaining accurate records and ensuring customer satisfaction. You can discuss how even small errors can lead to larger issues in the operations.

Reflect on your passion for cars, technology, or the excitement of helping customers find solutions that enhance their driving experiences. Share any personal anecdotes or experiences that fueled your interest in this field.

Discuss your career aspirations, indicating your desire for growth within the company. Highlight your commitment to continuing education and professional development, showing your dedication to both personal and organizational success.