Job details

Corporate Customer Success Manager

Litify is a leading legal technology company looking for a Customer Success Manager to support their corporate customers in utilizing their innovative software solutions effectively. This role will help clients maximize their success with Litify's platform.

Skills

Salesforce administration
Customer success management
Technical aptitude
Excellent communication
Problem-solving

Responsibilities

Monitor and manage 20-30 client accounts
Advise clients on Litify and Salesforce solutions
Lead goal-setting sessions
Provide best practices and problem-solving support
Monitor customer health and satisfaction
Develop remediation plans for at-risk accounts
Document success stories for marketing

Education

Bachelor’s degree

Benefits

Bonus potential
Equity grant
Competitive pay
Comprehensive benefits package

To read the complete job description, please click on the ‘Apply’ button

Litify Glassdoor Company Review

3.7

Litify DE&I Review

3.6

CEO of Litify

Reuven Moskowitz

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By Litify

Litify is the best-in-class technology solution that will transform your law firm into a more successful practice. Built on top of Salesforce.com—the world’s most secure and flexible platform—Litify automates marketing, client management, intake,...

5 jobs

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Family Medical Leave

Paid Holidays

FUNDING