Case Manager- Arts Program

The Case Manager in the Arts Program at Living Resources holds a critical role in supporting individuals with disabilities through art-based activities. Their primary responsibilities include developing and writing Staff Action Plans for each participant bi-annually, overseeing staff training and implementation of clinical strategies, and ensuring effective communication among program and care coordinators. This position also advocates for the consumers and collaborates closely with art instructors to facilitate expressive art techniques.

To apply for the Case Manager position at Living Resources, candidates must hold a bachelor's degree in a human services field or have relevant training or coursework in human services. A minimum of one year of experience providing services to individuals with developmental disabilities is required. Additionally, strong writing, typing, and interpersonal communication skills are essential. A background in art is preferred, and a valid NYS driver’s license with reliable transportation is necessary for this role.

A typical day for a Case Manager in the Arts Program at Living Resources involves a combination of administrative tasks and direct interaction with participants. This includes developing individual Staff Action Plans, monitoring the progress of participants, and providing guidance to staff while facilitating art activities. The Case Manager will also participate in meetings to discuss program developments and ensure smooth coordination between all involved parties, making each day dynamic and fulfilling.

While a background in art is preferred for the Case Manager role at Living Resources, it is not strictly necessary. What is crucial is the ability to connect with individuals with disabilities and support their expression through art. Applicants with strong human services experience who are willing to learn and explore art techniques can also thrive in this position and contribute significantly to the program.

Living Resources provides ample support for Case Managers in the Arts Program through ongoing training, access to resources, and collaboration with fellow staff members. Case Managers receive guidance in implementing clinical strategies and are actively involved in staff meetings to voice ideas and improvements. The organization fosters a teamwork-oriented environment to ensure that every employee can effectively support program participants.

When answering this question, highlight specific roles and responsibilities you've had in past positions, focusing on how you made a positive impact on individuals' lives. Share stories of challenges you've overcome, how you adapted your approach to meet diverse needs, and the skills or techniques you've employed in your work.

Discuss your methodical approach to creating a Staff Action Plan, emphasizing the need to assess individual needs, strengths, and areas for growth. Explain how you would involve stakeholders, such as family members and other caregivers, to gather comprehensive information and tailor the plan effectively to support the participant’s objectives.

Highlight the importance of open dialogue and regular updates among team members. Share specific tools or platforms you prefer for communication and how you handle misunderstandings or conflicts to ensure everyone is aligned with the program's goals and the needs of the participants.

Demonstrate your conflict resolution skills by describing a situation where you encountered a challenge with a participant. Emphasize your ability to listen actively, empathize, and work collaboratively to find a solution. It's important to show that you aim to create a supportive and understanding environment even in difficult situations.

Be specific about any prior experiences you have with art programming, whether you have created activities, developed curriculum, or facilitated workshops. Discuss your passion for art and how you believe it can be a powerful medium for self-expression and personal growth for individuals with disabilities.

Illustrate your commitment to inclusivity by describing how you assess each participant's abilities and interests, then adapt activities accordingly to ensure everyone feels welcomed and valued. Explain any techniques you use to encourage participation among those who might be hesitant.

Discuss how you value collaboration with other professionals and family members. Give examples of how working together with different stakeholders has led to successful outcomes for participants and how you prioritize building strong relationships to enhance program effectiveness.

Prepare to share a specific story about an individual who benefited from your support, focusing on their progress and achievements. Make sure to emphasize your role in facilitating that success and what methods or techniques you used to help the participant thrive.

Demonstrate your commitment to professional development by mentioning any workshops, conferences, or continuing education programs you participate in. Speak about the importance of research, networking with colleagues, and integrating new insights into your practice to improve your approach.

Reflect on traits such as empathy, patience, advocacy, or creativity. Share why you believe these traits are essential in supporting individuals with disabilities and provide examples of how you’ve embodied those traits in your previous roles.