Scheduling Representative

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?

Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a true Tech Unicorn)!

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY? 

→ Do you believe in game-changing innovations and are excited about reimagining an 800 billion dollar industry?

→ Do you want to join a rocketship that has had +200% growth of year-over-year revenue?

→ Do you want to make real money at a company where you can grow?

If so, nice to meet you! We are Loadsmart and we have recently created a new Scheduling Representative role. We are a logistic technology company that has increased revenue by 200% year over year, led by a leadership team of logistics veterans and experienced engineers, product leaders, and data scientists continuing to disrupt this $800 billion industry. 

We are looking for an agile, data-oriented Scheduling Representative for our team! We seek a representative who thrives in a dynamic, fast-paced global company. You will coordinate a customer's shipments by booking and scheduling to ensure we provide an optimal customer service experience within a teamwork-based and tech-driven company.

DEPARTMENT: Logistics Operations

LOCATION: Philippines - Remote

• Schedule appointments via email, phone, or customer TMS based on customer requirements
• Work with members of other teams to guarantee a smooth delivery process.
• Work with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loads
• Work with Carrier Sales team to optimize loads to improve carrier sourcing
• Assist with challenging requests and know when they should be escalated

• 1-2 years of experience in a coordinating, scheduling, or administrative role
• Strong attention to detail and showcases proactiveness.
• Fluent in English - verbal and written
• Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency.
• Familiarity with USA geography
• Excellent verbal and written communication skills.
• Experience within the Logistics industry

• Tenacious with the ability to take rejection … a lot! 
• Competitive, social and problem-solver
• Team player but also stand alone star with high energy 
• Networking - a people person

WORKING AT LOADSMART:

Prosperity

• Competitive monthly fixed compensation plus access hours paid (over 160 hours per month!)

• Signing bonus - because you will work remotely, you will use it as you like: to setup your home office, get a new laptop or buy that amazing coffee machine to make your days happier :)

Happiness

• Unlimited time off

• Wellbeing initiatives

• An opportunity to work with a diverse, global community of 450+ Loadies united by our core value of Teamwork 

• Regular recognition, feedback, and transparency across all levels