Job details

Director, Sales

Position Summary:

As the Director, Sales at loanDepot, you will play a pivotal role in leading and managing our Consumer Direct lending division. You will be responsible for overseeing a team of Loan Officers and Production Managers, driving performance, fostering a culture of excellence, and ensuring the delivery of exceptional service to our customers. Reporting to the Vice President, Sales you will collaborate closely with cross-functional teams to develop and execute strategies to drive growth, increase efficiency, and enhance the overall effectiveness of our lending operations.

Key Responsibilities:

Lead and manage a team of Loan Officers and Production Managers, providing guidance, support, and mentorship to drive performance and achieve business objectives.
Develop and implement strategic initiatives to optimize the lending process, improve efficiency, and enhance the customer experience.
Establish and monitor key performance indicators (KPIs) and metrics to track performance, identify areas for improvement, and drive accountability.
Collaborate with senior leadership, sales, operations, underwriting, and other departments to ensure alignment of goals and priorities and drive cross-functional initiatives.
Drive a culture of continuous improvement, innovation, and excellence, fostering a collaborative and high-performance work environment.
Stay informed about industry trends, market conditions, and regulatory changes affecting lending, and provide strategic insights and recommendations to senior leadership.
Develop and maintain relationships with key stakeholders, including investors, regulators, industry partners, and vendors, to support business objectives and drive growth.
Provide regular updates and reports to senior leadership on the performance of the lending division, key initiatives, and strategic initiatives.

Requirements:

10+ years of experience in mortgage lending, with a focus on consumer lending, including significant experience managing & leading call center teams and driving results.
Strong understanding of mortgage products, lending processes, underwriting guidelines, and regulatory requirements.
Excellent strategic thinking, analytical, and problem-solving skills, with the ability to develop and execute strategic initiatives to drive business growth and achieve objectives.
Exceptional communication, interpersonal, and relationship-building skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization.
Results-driven mindset with a passion for driving performance, innovation, and excellence.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
Bachelor's degree in finance, business administration, or a related field; MBA or advanced degree preferred.

Why work for #teamloanDepot:

Aggressive compensation package based on experience and skill set
Inclusive, diverse and collaborative culture where people from all backgrounds can thrive
Work with other passionate, purposeful and customer-centric people
Extensive internal growth and professional development opportunities including tuition reimbursement
Comprehensive benefits package including Medical/Dental/Vision
Wellness program to support both mental and physical health
Generous paid time off for both exempt and non-exempt positions

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

loanDepot Glassdoor Company Review

3.3

loanDepot DE&I Review

3.64

CEO of loanDepot

Frank Martell

Approve of CEO

By loanDepot

Our goal is to be the lender of choice for consumers and the employer of choice by being a company that operates on sound principles of exceptional value, ethics and transparency.

29 jobs

MATCH

Calculating your matching score...

FUNDING

Public

DEPARTMENTS

Sales & Business Development

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Banking & Lending

TEAM SIZE