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Healthcare Business Development Executive - job 1 of 2

We are Local Infusion.

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way.

What We’re About

We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. 

  • Ownership—Takes initiative, being accountable and caring about the outcome

  • Excellence—Do what it takes to raise the bar, being an example for our colleagues, patients and partners

  • Curious & Inquisitive— Always seek to gather information and knowledge, and understand the way 

  • Find A Way— There will be obstacles, but we find a way, even when there isn’t a defined road forward

  • It’s a Marathon, not a Sprint - We have large problems to solve, and they won’t be solved overnight. We are persistent every day. 

Job Summary

We are seeking an experienced Business Development & Partnerships Manager to build relationships with referring physician offices (as well as other key stakeholders) to drive referral volume and revenue to our Local Infusion centers. The Business Development & Partnerships Manager will be a key representative of the Local Infusion brand in the market, and be a trusted partner to external and internal stakeholders.

Key Responsibilities

  • Grow revenue for assigned locations by driving referrals from specialist physician offices prescribing infusion therapy

  • Develop, maintain and build relationships with key stakeholders in your territory including specialist physician office staff, primary care providers, Pharmaceutical reps, payer case managers, benefits consultants and employers

  • Work closely with providers, referral partners, and Local Infusion operations team to ensure positive outcomes for patients and physicians

  • Increase brand recognition by attending networking events, conferences, local walks and other community functions

  • Act as a liaison between referring practices and Local Infusion operations team to ensure physician practices are educated on referral processes and patients are captured timely

  • Establish a positive and collaborative working relationship with pharmaceutical reps and other referral sources within territory

  • Input timely and well-organized reports via CRM reporting, management tracking and expense platforms

  • Meet & exceed sales quota

Qualifications and Requirements

  • Bachelor's degree in related field

  • A history of meeting or exceeding sales goals

  • Competitive spirit, with customer-focused attitude

  • Consistently positive attitude, with a commitment to ongoing self-development

  • Exceptional customer service, organizational and communication skills

  • Excellent listening skills and ability to uncover pain points and identify opportunities

  • Exceptional organizational skills and attention to detail

  • Proficiency in using a Customer Relationship Management (CRM) system and standard office software application

  • Experience working directly with physicians, nurses, and clinical staff members preferred

  • Knowledge or experience in the pharmaceutical industry preferred

  • Travel requirements: Primarily day-time travel within assigned territory, and occasional overnight travel

  • Must be located in NH or ME!


The Local Infusion Way

Local Infusion is a respectful, upbeat, and remote-first team united by our mission of shaping the way specialty infusion care is delivered.  We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get: 

  • Potential for performance bonuses

  • Medical, dental, and vision insurance through our employer plan

  • Short and long-term disability coverage

  • 401(k) — as an early stage startup, and we match!

  • 15 Days PTO — and we want you to take it!

  • Competitive paid parental leave and flexible return to work policy.

  • We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

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Average salary estimate

$75000 / YEARLY (est.)
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$65000K
$85000K

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What You Should Know About Healthcare Business Development Executive, Local Infusion

Are you ready to make a real impact in the healthcare industry? Local Infusion is looking for a Healthcare Business Development Executive in Portland to join our passionate team of innovators dedicated to transforming how care is delivered to patients with chronic autoimmune diseases. As a Healthcare Business Development Executive, you will play a crucial role in building relationships with referring physician offices and key stakeholders to drive traffic and revenue to our Local Infusion centers. Your knack for creating connections and a positive rapport will not only increase brand recognition but will also ensure that our patients receive the timely care they need. You'll collaborate with various healthcare professionals, leveraging your knowledge of infusion therapy to support our mission of delivering enhanced patient outcomes at lower costs. If you thrive in a fast-paced environment and have an unyielding desire to learn, this is the perfect opportunity for you! At Local Infusion, you’ll find a supportive team culture that encourages growth, curiosity, and perseverance. Whether connecting with providers at networking events or providing valuable insights through CRM reporting, you’ll be an essential part of our daily operations. Join us, and let’s make a difference together while enjoying your time in the vibrant city of Portland!

Frequently Asked Questions (FAQs) for Healthcare Business Development Executive Role at Local Infusion
What are the main responsibilities of the Healthcare Business Development Executive at Local Infusion?

The Healthcare Business Development Executive at Local Infusion is tasked with building and nurturing relationships with referring physician offices to drive referral volume and revenue. You'll actively engage with key stakeholders in your territory, ensuring they understand the referral processes and creating a collaborative environment that promotes patient care. Additionally, you'll represent Local Infusion's brand at networking events and community functions, while also managing reports and CRM activities to track your success.

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What qualifications are required for the Healthcare Business Development Executive position at Local Infusion?

To be considered for the Healthcare Business Development Executive position at Local Infusion, candidates should possess a Bachelor's degree in a related field along with a successful track record of meeting or exceeding sales goals. A competitive spirit, exceptional communication skills, and a customer-focused approach are essential. Experience in the pharmaceutical industry, as well as working directly with healthcare professionals, will be a significant advantage.

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What is the expected travel for the Healthcare Business Development Executive role at Local Infusion?

The role of Healthcare Business Development Executive at Local Infusion involves primarily daytime travel within your assigned territory, which may include occasional overnight travel. It's essential to have a flexible approach to travel, ensuring you can effectively meet potential clients and stakeholders in person and foster meaningful connections that contribute to our mission.

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How does Local Infusion support professional development for the Healthcare Business Development Executive?

At Local Infusion, we believe in investing in our employees' careers. As a Healthcare Business Development Executive, you'll have access to various professional development opportunities that align with the company’s growth objectives. Whether through training sessions, mentorship, or educational resources, we aim to empower you to enhance your skills and adapt to the evolving needs of the healthcare landscape.

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What benefits can a Healthcare Business Development Executive expect at Local Infusion?

As a Healthcare Business Development Executive at Local Infusion, you’ll enjoy a range of benefits including potential performance bonuses, medical, dental, and vision insurance, and competitive paid parental leave. We also offer a 401(k) plan with matching contributions, generous PTO, and a supportive, family-friendly work culture that encourages a healthy work-life balance.

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Common Interview Questions for Healthcare Business Development Executive
How do you approach building relationships with physician offices as a Healthcare Business Development Executive?

To build strong relationships with physician offices, it's essential to actively engage with their staff, understanding their needs and challenges. I prioritize open communication and demonstrate a genuine interest in how we can support their practice, ensuring timely and effective patient care. Leveraging networking events to foster these connections allows me to be more approachable and relatable.

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Can you describe a time you exceeded sales quotas? What strategies worked for you?

In a previous role, I exceeded my sales quota by implementing a targeted strategy focused on understanding my customers' pain points and tailoring my approach to address their specific needs. By utilizing data analytics and maintaining regular follow-ups, I was able to nurture leads effectively and ultimately convert them into loyal clients.

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What do you believe is crucial when communicating with healthcare professionals?

Empathy and clarity are crucial when communicating with healthcare professionals. It's important to listen actively and understand their perspectives, as well as clearly explain how our solutions benefit their practice and patients. Establishing trust through transparent communication lays the groundwork for successful partnerships.

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How do you utilize CRM systems in your role as a Healthcare Business Development Executive?

I use CRM systems to track interactions with potential clients, manage leads, and analyze pipeline data. Keeping organized records ensures timely follow-ups and enables me to tailor my outreach based on historical interactions, ultimately improving both my efficiency and effectiveness in building relationships.

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What strategies do you implement to increase brand recognition in your territory?

To enhance brand recognition, I regularly attend networking events, conferences, and community functions. My strategy includes educating stakeholders about our services while cultivating relationships within the community. Additionally, I leverage social media and online platforms to improve visibility and connect with local healthcare providers.

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What do you consider the most significant challenges in the healthcare business development industry?

Challenges in healthcare business development often stem from navigating complex relationships and varying stakeholder interests. Understanding and addressing these nuances while adapting to the changing healthcare landscape is crucial. It’s vital to be both persistent and innovative in overcoming these obstacles.

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Describe your experience working collaboratively with a team in your previous roles.

In my previous roles, I consistently collaborated with cross-functional teams, including clinical staff and operations. I believe cooperation fosters success, so I actively engage with team members to share insights and streamline processes that benefit both the clients and our organization.

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How do you stay updated with industry trends and market changes?

Staying current with industry trends is essential in this role. I subscribe to relevant publications, participate in webinars, and attend conferences to learn from thought leaders and peers. I also network with other professionals in the field to exchange insights on developments that could affect our business.

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What motivates you to succeed in a sales environment?

I am motivated by the impact that my work can have on patient care and the overall healthcare landscape. Knowing that I am contributing to a cause that can improve lives inspires me to push through challenges and strive for excellence in my role as a Healthcare Business Development Executive.

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What would you do if a key referral partner expressed dissatisfaction?

If a key referral partner expressed dissatisfaction, the first step I would take is to listen attentively to their concerns. I believe it’s crucial to address their issues directly and collaboratively find solutions to improve our partnership. Maintaining open lines of communication and being proactive in resolving conflicts can transform challenges into opportunities for stronger relationships.

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DATE POSTED
March 18, 2025

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