Entry-level Private Jet Charter Sales Consultant (West Los Angeles)

As an Entry-Level Private Jet Charter Sales Consultant at Air Charter Service, your main responsibilities include managing outbound sales activities, building a list of potential clients through research, and converting them into active ACS clients. You will also liaise with private jet operators to provide tailored charter solutions, ensuring a seamless travel experience for your clients. Additional duties encompass maintaining client relationships for repeat business, managing bookings from inquiry to completion, and exceeding both sales activity and financial targets.

Candidates for the Entry-Level Private Jet Charter Sales Consultant role at Air Charter Service should possess outstanding written and verbal communication skills alongside excellent phone etiquette. A keen interest in aviation and sales is essential, as well as high attention to detail and resilience. While luxury client experience is beneficial, we're looking for confident individuals eager to learn and adapt.

Air Charter Service offers award-winning professional training and one-on-one mentoring specifically designed for new hires in the role of Private Jet Charter Sales Consultant. This includes international training based in their London HQ, where you'll gain critical insights and skills needed for success in the luxury travel industry.

Absolutely! At Air Charter Service, there is a clear path for career advancement from Trainee Broker all the way to Director. The company prides itself on developing its employees and providing ample opportunities for growth within the organization, so you can achieve your professional aspirations.

The benefits for the Entry-Level Private Jet Charter Sales Consultant position at Air Charter Service include a competitive salary of $65,000 plus uncapped commission, 20 vacation days to start, affordable health, dental, and vision insurance, a generous 401K retirement savings plan with employer match, paid maternity/paternity leave, and additional paid leave for special occasions.

Begin by researching potential clients through various channels such as social media, industry databases, and networking events. It's essential to create a diverse list of high-net-worth individuals who might be interested in luxury travel, then prioritize outreach based on their needs and preferences. Tailoring your communication to each prospect can significantly increase conversion rates.

To close a sale effectively, it’s vital to understand the client's unique needs and showcase how Air Charter Service can meet those needs uniquely and efficiently. Leverage testimonials and success stories to build trust, and be prepared to address any objections by highlighting the benefits of your service. Always maintain a sense of urgency and follow up consistently without being overly pushy.

Exceeding sales targets requires a proactive approach. This means not only meeting activity metrics but also nurturing relationships for repeat business. I plan to set daily goals, track my progress, adjust my strategies based on performance, and capitalize on opportunities for upselling or cross-selling, all while ensuring exceptional customer service.

In a sales environment, going above and beyond means anticipating client needs. For example, if a client needed unplanned travel, I would source multiple charter options within their budget while ensuring quality and convenience, providing timely updates and support throughout the process. Following up post-service to ensure satisfaction is also crucial to building lasting relationships.

Excellent customer service in the luxury travel industry means providing personalized experiences tailored to the client's needs. This means being attentive, responsive, and knowledgeable, ensuring that every interaction exceeds their expectations. Listening to their feedback and being available for inquiries or issues is paramount in fostering trust and loyalty.

Handling difficult client situations begins with active listening and empathy. I would stay calm, assess the situation, and reassure the client that their concerns are valid. Offering solutions or alternatives, maintaining clear communication, and following up after resolution shows commitment to client satisfaction and can turn a negative experience into a loyal relationship.

My interest in aviation stems from its dynamic nature and the impact it has on connecting people and businesses worldwide. The luxury and exclusivity of private jet travel add extra intrigue for me, as I’m committed to providing clients with exemplary service and unforgettable experiences. This motivation fuels my passion for sales as it aligns with my aspirations.

Staying organized is crucial, especially in a fast-paced sales environment. I employ project management tools and CRM systems to track client interactions, bookings, and follow-ups. Setting reminders and prioritizing tasks based on deadlines and client importance ensures nothing falls through the cracks, allowing for seamless service delivery.

Teamwork is fundamental, particularly when coordinating logistics and ensuring client satisfaction. I believe in collaborating with colleagues to share insights, strategize on client approaches, and even cross-refer clients to ensure we can provide comprehensive solutions. A strong team creates an enriching environment that ultimately benefits our clients.

Key qualities for success in this role include strong communication skills, adaptability, resilience, and a genuine passion for the luxury market. Additionally, being client-focused and having an ability to network effectively are crucial. Mastering the technical aspects of aviation, paired with exceptional customer service, rounds out a successful consultant’s profile.