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Restaurant Food Runner

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.

This position assists servers in providing food and beverage service to guests dining in the restaurant and Lounge area.

Essential Functions and Responsibilities

  • Performs all opening and closing duties as listed on side work assignment sheet
  • Applies teamwork skills at all times and assists co-workers when time permits
  • Greets all guests and gives intelligent and accurate information and direction
  • Stocks and/or restocks all service stations as needed
  • Buses, cleans, and resets tables according to standards
  • Assists servers with food and beverage service
  • Refills coffee, tea and water for all guests
  • Breakdowns trays at the dish stand
  • Maintains cleanliness and excellent condition of equipment, work area, and dining room.
  • Executes emergency procedures in accordance with hotel standards
  • Attends scheduled meeting and training classes
  • Remains current with hotel information and changes
  • Complies with hotel policies and rules and uniform and grooming procedures
  • Encourages a positive attitude among employees and treats other employees and guest with courtesy and respect
  • Is polite, friendly, and helpful to the guests, management, and fellow employees
  • Recycles whenever possible
  • Other duties as assigned

Qualifications

  • Must have good English skills
  • This position requires bending, lifting, and carrying. Must be able to lift up to 50 pounds. 
  • Must be able to prioritize work
  • Must be a team player
  • Must be flexible to work any shift, including weekends and holidays
  • Must be customer-service orientated and have excellent hospitality skills
  • Food Handler’s Card is accepted
  • High school diploma preferred
    What You Should Know About Restaurant Food Runner, Loews Hotels & Co

    Join the dynamic team at Live! by Loews in Arlington, TX, as a Restaurant Food Runner! In this exhilarating role, you’ll become an integral part of delivering an exceptional dining experience for our guests amidst the vibrant sports and entertainment atmosphere. Your key responsibility will be assisting servers in providing top-notch food and beverage service in our restaurant and Lounge area, nestled right between the Texas Rangers’ ballpark and the iconic Dallas Cowboys’ Stadium. You will greet guests with a warm smile, ensuring they have all the necessary information for a delightful meal. From stocking service stations and resetting tables to making sure coffee, tea, and water are always refilled, your teamwork skills will shine as you maintain the hustle of the restaurant. You'll work on your feet, performing tasks such as cleaning and organizing while respecting all health and safety protocols. The position requires physical stamina, great customer service skills, and a friendly attitude that enhances the hospitality experience we pride ourselves on. If you have a passion for food and a desire to create memorable moments for guests, we’d love to have you on our team! Flexible schedules, including weekends and holidays, are a must as we strive to keep our operations running smoothly. Join us in creating a vibrant atmosphere where guests enjoy exquisite meals paired with outstanding service.

    Frequently Asked Questions (FAQs) for Restaurant Food Runner Role at Loews Hotels & Co
    What are the key responsibilities of a Restaurant Food Runner at Live! by Loews?

    As a Restaurant Food Runner at Live! by Loews, your primary responsibilities include assisting servers with food and beverage service, maintaining cleanliness in the dining area, refilling drinks, and ensuring the efficient flow of service during busy times. You’ll be pivotal in creating a welcoming environment by greeting guests, stocking service stations, and resetting tables to meet our high hospitality standards.

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    What qualifications do I need to become a Restaurant Food Runner at Live! by Loews in Arlington, TX?

    To qualify for the Restaurant Food Runner position at Live! by Loews, you should possess good English communication skills and a preference for a high school diploma. A customer-service-oriented mindset with excellent hospitality skills is essential. You must also be physically able to lift up to 50 pounds and be a flexible team player, willing to work various shifts, including weekends and holidays.

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    Is prior experience necessary for a Restaurant Food Runner position at Live! by Loews?

    While previous experience in food service can be an advantage, it’s not strictly necessary to apply for the Restaurant Food Runner position at Live! by Loews. We value a positive attitude, a willingness to learn, and a passion for customer service above all, making it a great opportunity for those looking to start their hospitality career.

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    What skills are important for success as a Restaurant Food Runner at Live! by Loews?

    Success as a Restaurant Food Runner at Live! by Loews requires strong teamwork skills, excellent customer service abilities, and a proactive attitude. You'll need to prioritize tasks effectively, communicate clearly with both guests and coworkers, and maintain a high level of cleanliness and organization in your work area.

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    What does a typical day look like for a Restaurant Food Runner at Live! by Loews?

    A typical day for a Restaurant Food Runner at Live! by Loews involves starting with essential opening duties, greeting and serving guests throughout shifts, and ensuring tables are clean and well-stocked. You’ll be busy refilling drinks, assisting servers, and creating a pleasant dining experience, all while working in the lively environment characteristic of our location.

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    Common Interview Questions for Restaurant Food Runner
    What do you think is the most important responsibility of a Restaurant Food Runner?

    The most important responsibility of a Restaurant Food Runner is to ensure timely and efficient food and beverage delivery, which enhances the overall guest experience. You should be prepared to discuss how you prioritize tasks in high-pressure situations and ensure guests receive their orders promptly.

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    How would you handle a situation where a guest's food order was delayed?

    In such a situation, it's vital to maintain clear communication. I would approach the guest sincerely, apologize for the delay, and provide updates on their order status while ensuring they feel valued and attended to. This showcases your commitment to customer service.

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    Can you describe a time you worked effectively as part of a team?

    Absolutely! I would share an example where I collaborated with coworkers to manage a busy shift, demonstrating teamwork under pressure. You might detail how you communicated effectively, delegated tasks as needed, and ensured everything ran smoothly, which is essential for a Restaurant Food Runner.

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    What strategies do you use to maintain a clean and organized workspace during a shift?

    I prioritize cleanliness by constantly checking my work area and addressing issues as they arise. Keeping a checklist and ensuring everything is in its place is crucial for a Restaurant Food Runner role, helping to avoid clutter during busy times.

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    Why do you want to work at Live! by Loews?

    Working at Live! by Loews excites me due to its vibrant atmosphere and commitment to exceptional hospitality. I'm passionate about providing outstanding service and being part of a team that creates memorable experiences for guests, especially in such a dynamic environment.

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    How would you describe your customer service philosophy?

    My customer service philosophy centers around empathy and responsiveness. I believe in treating each guest uniquely while addressing their needs proactively, ensuring they leave with a positive impression and a desire to return.

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    What do you find most rewarding about being in the food service industry?

    I find the most reward in creating genuine connections with guests and receiving their gratitude after providing a positive experience. It's fulfilling to know that my role as a Restaurant Food Runner contributes to their enjoyment.

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    What techniques do you use to manage stress during busy service times?

    I manage stress by staying organized and focused. Planning ahead for busy periods, practicing deep breathing, and communicating effectively with my team keeps me grounded, allowing me to perform effectively under pressure as a Restaurant Food Runner.

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    Are you comfortable lifting heavy items and being on your feet for extended periods?

    Yes, I am comfortable with the physical demands of being a Restaurant Food Runner. I understand this role requires lifting, carrying, and standing on my feet for long periods, and I am prepared to meet those challenges.

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    How would you encourage a positive attitude among your coworkers?

    Encouraging a positive attitude among coworkers starts with setting a good example. I believe in uplifting others with compliments, recognizing their efforts, and fostering support and camaraderie, even during busy shifts. This approach helps maintain morale in the work environment.

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    Loews Hotels & Co aspires to Welcome You like Family, meaning we care for you just as we care for our own. Our culture is rooted in providing an inclusive environment for all team members, guests, partners and neighbors, one where we treat everyo...

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    Full-time, on-site
    DATE POSTED
    April 23, 2025

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