Business Analyst Salesforce - Remote

A Business Analyst at Longbridge Financial plays a crucial role in bridging the gap between technical teams and business stakeholders, ensuring that Salesforce solutions meet the defined business objectives and user needs. They document requirements, facilitate communication among teams, and lead testing efforts to validate that the solutions are ready for deployment.

To succeed as a Business Analyst at Longbridge Financial, candidates need a Bachelor's Degree in Computer Science or Information Systems, a Salesforce BA certification, and at least 4 years of business analyst experience with a strong proficiency in collaboration, project management, and problem-solving skills.

Yes, the Business Analyst position focused on Salesforce at Longbridge Financial is a fully remote role, providing the flexibility to work from anywhere while collaborating with a dynamic team dedicated to improving the financial futures of senior homeowners.

Upon joining Longbridge Financial as a Business Analyst in the Salesforce team, new hires will undergo a thorough onboarding process that includes training sessions on company policies, familiarization with current projects, and immersion into the Salesforce platform, ensuring that they are well-prepared to succeed in their new role.

Longbridge Financial provides a comprehensive benefits package for its employees, including competitive salaries, a 401(k) plan with company match, generous paid time off, and ongoing professional development opportunities to support long-term career growth in the financial services industry.

At Longbridge Financial, effective communication is prioritized through regular team meetings, collaborative tools like Microsoft Teams and SharePoint, and an open-door policy that encourages Business Analysts to share ideas, address concerns, and work together on challenging projects.

There is significant growth potential for a Business Analyst at Longbridge Financial, as the company values career development and offers numerous opportunities for advancement, skill-building, and exploring new roles for those eager to take their career to the next level.

When answering this question, focus on specific projects you've worked on involving Salesforce, detailing how you gathered requirements, collaborated with technical teams, and ensured that the solutions implemented met business goals. Highlight your Salesforce certification and any specialized knowledge you possess about the platform.

A great way to answer this is to explain your approach to managing conflicts, such as scheduling meetings to clarify needs, using requirement prioritization techniques, and ensuring open communication to find common ground between stakeholders for mutual understanding.

Discuss your familiarity with various tools like Excel, Visio, or project management applications that assist in requirement documentation. Emphasize any experience you have with collaborating in Microsoft Teams or SharePoint for maintaining visibility on project updates and documentation.

Explain your detailed approach to testing, including creating comprehensive test plans, developing user acceptance test scripts, engaging business stakeholders in testing, and rigorously documenting defects while working closely with the technical team on quality assurance.

When responding, share a specific project that highlights your project management skills. Describe your role, the challenges faced, how you coordinated with different teams, and the successful outcomes achieved through organized planning and effective communication.

Demonstrate your time management strategies, such as prioritizing tasks based on urgency, using planning tools to track progress, and being flexible to adjust timelines when necessary. Provide an example that illustrates your success in juggling multiple responsibilities effectively.

Outline your systematic approach to identifying the root causes of data discrepancies, including the use of key metrics and querying strategies, collaborating with technical teams for investigations, and your proactive recommendations for underlining issues.

Discuss your methods for eliciting requirements, such as conducting structured interviews, facilitating workshops, and using collaborative tools to visualize current business processes and future needs, ensuring stakeholders actively engage in the process and provide valuable insights.

Share how you proactively learn about Salesforce advancements through online courses, webinars, community forums, and networking within professional circles, emphasizing the importance of keeping your skills and knowledge current in the fast-evolving tech landscape.

Reflect on your interest in the company's mission to support senior homeowners, your alignment with their values around transparency and fairness, and your excitement about the potential to contribute to innovative solutions that positively impact people's lives.