Loss Mitigation Coordinator (Remote - Eastern Time Zone)

Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA and many other products. Planet Home Lending continues to reach month over month sales and servicing increases! Come join us!

The Mitigation Coordinator follows established guidelines to manage a portfolio of defaulted loans and mitigates losses by negotiating with our borrowers, investors, and realtors to develop and implement appropriate solutions to avoid foreclosure. Determine strategies for resolution on severely delinquent loans. Utilize property evaluation skills to make recommendations to management for negotiated payoffs, and charge-offs. Resolves title issues on properties listed for sale and deeds for lieu of foreclosure. Bilingual in Spanish / English is highly preferred.

RESPONSIBILITIES:

• Contact mortgagors and others as appropriate to negotiate and arrange resolution of defaulted loans. Utilize creativity in determining and recommending alternative collection or loss mitigation methods such as modifications, short sales, deeds in lieu of foreclosure, reinstatements, in the most cost-effective manner.
• Analyze mortgagors for approval of HAMP or traditional modification. Report modification results to investors or federal agencies as required.
• Implement approved alternative collections or loss mitigation methods.
• Order and evaluate property opinions (BPO, REO Appraisals), and assign a reconciled value to determine feasibility of a short-sale, or charge-off.
• Maintains required records for modifications, short-sales, deeds in lieu of foreclosure, and reinstatements.
• Complete assignment of loans and determine if there is an alternative to foreclosure
• Preserve and secure vacant properties in a pre-REO status.
• Remain knowledgeable of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned.

REQUIREMENTS:

• Bilingual in Spanish/English is preferred
• High school diploma or equivalent required
• Minimum of three years of mitigation, collections and/or default servicing experience
• Strong negotiation skills
• Working knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements
• Excellent verbal and written communication skills
• Demonstrates strong customer service skills
• Ability to work well in a fast-paced environment
• Demonstrated effective listening skills
• Detail oriented with strong organization skills
• Ability to work well on a team and focus on results
• Ability to speak and read Spanish fluently is a plus
• Experience working with Microsoft Windows applications
• Experience with MSP servicing system a plus

Benefits:
Our benefits package includes three comprehensive medical, two dental, and vision plan options. We provide employer paid short-term and long-term disability insurance, basic life insurance, 401(k), 11 holidays and three weeks paid time off per year. We also offer supplemental benefits including life insurance, critical illness, and accident plans.

Location: 321 Research Pkwy Ste 303, Meriden, CT 06450

Job Type: Full-time

Application Question(s):

• Are you located within the Eastern Time Zone?

Experience:

• Loss Mitigation: 1 year (Required)