Part Time Sales Assistant Grand Indonesia - job 1 of 2

As a Part Time Sales Assistant at Love, Bonito, your key responsibilities will include providing excellent customer support, assisting shoppers in finding the right fit and style, maintaining product availability on the sales floor, and ensuring a clean shopping environment. You'll also be involved in processing new stock and managing returns, which supports our smooth operations.

To be eligible for the Part Time Sales Assistant role at Love, Bonito, you should have a basic understanding of Ms. Word, Excel, and Google Drive, as well as experience with POS systems. A passion for fashion and the ability to communicate in English are preferred—especially as you’ll assist international customers. You’ll also need to work a flexible schedule, including weekends, and be ready to get hands-on in a fast-paced environment.

At Love, Bonito, we’re looking for outgoing, customer-centric individuals who value teamwork and have a strong sense of personal style. As a sales assistant, you should be proactive, able to multitask, and enjoy engaging with various customers. A positive attitude, creativity, and the ability to recognize customers' needs are also essential qualities we seek.

The Part Time Sales Assistant position at Love, Bonito allows for flexibility in working hours, where you can choose to work between 30 and 40 hours per week. This includes options for daily shifts ranging from 4 to 8 hours, making it an excellent choice for those balancing other commitments.

As a Part Time Sales Assistant at Love, Bonito, you'll enjoy several benefits! These include a special discount on our products, real-life experience in the retail industry, and a chance to be part of a dynamic team committed to empowering women. It’s a unique opportunity to grow both personally and professionally while contributing positively to the brand!

When answering this question, highlight past experiences where you've effectively engaged with customers, identified their needs, and provided exceptional service. Feel free to share specific examples that demonstrate your ability to maintain a positive atmosphere and solve customer issues.

Explain your strategies for managing stress, such as staying organized, taking deep breaths, and focusing on one task at a time. Share a personal experience where you successfully managed pressure while ensuring customer satisfaction.

Discuss the importance of understanding customer needs and exceeding their expectations. Emphasize that excellent service involves being approachable, knowledgeable, and ensuring that every customer feels valued during their shopping experience.

Your response should reflect your appreciation for Love, Bonito’s mission to empower women and fashion-forward approach. Mention how you resonate with the brand's values and how the team-oriented atmosphere aligns with your personal and professional goals.

Explain that your approach involves actively listening to the customer's concerns, empathizing with their situation, and offering tailored solutions. Show that you understand the importance of calming the situation and ensuring the customer leaves happy.

Share ways you engage with fashion, such as following industry news, subscribing to fashion blogs, or using social media platforms for inspiration. Highlight your passion for fashion and how it influences your role as a sales assistant.

Detail your experiences with processes such as receiving stock deliveries, organizing the sales floor, and ensuring product displays are appealing. Mention the importance of logistics to ensure a seamless shopping experience.

Discuss the importance of being attentive and proactive, making sure customers feel welcomed and appreciated. Talk about specific techniques, such as greeting customers upon entry or offering assistance without being intrusive.

Share your thoughts on addressing the situation diplomatically. Mention the importance of teamwork and, if appropriate, offering constructive feedback to your colleague privately while ensuring the customer remains cared for.

Talk about your willingness to engage customers through personalized conversations, showcasing product knowledge, and looking for opportunities to upsell or cross-sell based on customer preferences.