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Strategic Account Manager

Lowe's is hiring for Strategic Account ManagerPay Range: $81,200.00 - $135,400.00 annuallyStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.Essential Functions:• Profit and Growth: Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships (e.g., service, installation, product availability, marketing) and developing solutions in collaboration with Directors of Property Management, Divisional Pro Sales Directors, Director of Lowe's Pro Renovations, and subordinate roles within each of the outside sales segments.• Strategic Planning: Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term.• Customer Understanding: Understand customers' long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions.• Relationship Building: Build customer relationships with strategic decision-makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives.• Consultative Sales: Cultivate consulting relationships with customers to provide best-in-class service, develop future business opportunities, and gain referrals.• Contract Management: Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary.• Account Reviews: Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives.• Post-Sale Follow-Up: Coordinate post-sale follow-up activities to ensure customers' expectations are met.• Guidance: Provide guidance to field sales leadership and associates on the execution and management of customer contract requirements.• Industry Expertise: Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry.Minimum Requirements:• Education: Bachelor's Degree in Business or related field (or equivalent experience).• Experience:• 3-5 years of relevant sales experience, including strategic global accounts in a business and/or account management organization.• 3-5 years of experience using computer programs, including CRM software, pipeline management and reporting systems, and Microsoft Office.• 3-5 years of experience in selling in a long sales cycle with complex financial data and a strong understanding of financials, profitability, and cash flow.Equal Opportunity Employer: Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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CEO of Lowe's Home Improvement
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Marvin Ellison
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Lowe's Home Improvement is an American retail company headquartered in Mooresville, North Carolina. We specialize in home improvement and operate 2,181 home improvement and hardware stores in North America.

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Full-time, on-site
DATE POSTED
August 2, 2024

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