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Business Development Representative

The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit London Stock Exchange’s (LSEG) Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to standard methodology contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools.

Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing operations. 

The BDR role will qualify, screen and validate potential business deals within the Target Accounts by analyzing requirements, assessing the propensity to buy and ensuring current and potential clients can navigate LSEG’s suite of services, products and solutions. As a BDR, you will tell the LSEG story to secure a follow-up meeting to discuss those products with a proposition sales specialist or account manager.   

Primary responsibilities:  

  • Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution  
  • Proactively identify contacts within each account related to defined campaigns or growth opportunities
  • Review, action and implement prioritized outbound contacts for each account and/or across various financial institutions, client types and geographical regions
  • Optimally leverage and use sales engagement tools, system and processes, including but not limited to LSEG’s Client Relationship Management (CRM) system, Sales Automation platform and predictive marketing insight data
  • Generate sales opportunities within target accounts

Secondary responsibilities: 

  • Identify, establish and cultivate relationships with key partners across sales, marketing and operations to support effective target account growth and collaborative success outcomes 
  • Take ownership for ongoing learning and development relating to LSEG’s services, products and solutions and maintain and share professional knowledge through education, networking, events, and presentations 
  • Identify market trends and translate them into Outbound marketing and prospecting campaigns 
  • Champion LSEG’s services, products and solutions to strengthen the company’s brand and market position internally with key collaborators, existing and/or new clients  

Qualifications: 

  • Outstanding telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', acquire 'incremental gain' in order to qualify potential business opportunities 
  • Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions 
  • Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanor to continue to in these efforts every day 
  • Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that champions greater product curiosity 
  • Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology 
  • Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and bold revenue and sales targets 

WORKSTYLE MODEL 

We know balance is the key, therefore we propose hybrid way of working. You are welcome to work from our brand-new office every day, but you have still an opportunity to stay at home if needed. In this position you can work 2 days a week from home.

YOUR PACKAGE WHEN JOINING GDYNIA TEAM:

  • Bonus: bonus plan assigned to every position
  • Wellbeing: monthly wellness and work-from-home allowance, and employee assistance program
  • Lunch card: meal allowance on personal lunch card provided monthly
  • Healthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali
  • Future: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available
  • Reward and Recognition: additional awards and vouchers available for extra achievements
  • Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
  • Development: E-learning platforms access with a range of training and certified courses
  • LSEG Products: availability to access to real-time economic data through our flagship Workspace platform
  • Diversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs
  • Charity: 2 additional days off for voluntary jobs
  • Office: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees
  • Activities: sport teams and social events to join e.g. weekly yoga classes in the office 
  • Company events: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and children

We're proud to be recognised as a Great Place to Work ’24.

Learn more about life and purpose of our company directly from the Gdynia colleagues’ video: https://www.lseg.com/en/careers/where-we-work/gdynia-poland 

Follow us on Facebook, Carers at LSEG Gdynia

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Average salary estimate

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What You Should Know About Business Development Representative, LSEG

As a Business Development Representative at London Stock Exchange (LSEG), you'll play a crucial role in our Sales & Marketing efforts by identifying and generating sales opportunities within targeted accounts. Your daily activities will revolve around researching these accounts to understand their unique challenges and needs, leveraging our CRM and Sales Engagement tools for effective outreach. Whether it's through emails, calls, or social media, your goal is to convey the compelling LSEG story and secure follow-up meetings with potential clients. You'll utilize customer analytics and predictive marketing insights to cultivate relationships with financial institutions and corporate entities, helping them discover tailored solutions from our extensive suite of services. With a focus on continual learning and professional development, you will stay updated on market trends and be the champion of LSEG's offerings, strengthening partnerships across various teams. This role not only offers the opportunity to excel in a collaborative environment but also supports work-life balance with a hybrid work model, letting you enjoy the benefits of our brand-new Gdynia office while still having the flexibility to work from home when needed. If you're looking for a dynamic career where your voice is valued and your contributions can lead to tangible success, LSEG is the place for you!

Frequently Asked Questions (FAQs) for Business Development Representative Role at LSEG
What are the main responsibilities of a Business Development Representative at LSEG?

As a Business Development Representative at London Stock Exchange (LSEG), you will be responsible for identifying and generating sales opportunities within targeted accounts. This includes researching potential clients to understand their business needs, performing outreach efforts via various channels, and leveraging CRM tools to manage your contact strategy. Your role will also involve collaborating with other teams to ensure clients receive tailored solutions and to champion LSEG's services effectively.

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What qualifications are required for the Business Development Representative role at LSEG?

To be successful as a Business Development Representative at London Stock Exchange (LSEG), candidates should have outstanding communication skills, particularly for phone and remote interactions, and the ability to articulate the benefits of our products and services clearly. It's ideal to have experience in lead generation, customer service, or sales, especially within the financial services sector. Persistence and a positive attitude are essential, as the role involves making a high volume of calls to prospective clients.

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How does LSEG support Business Development Representatives in their roles?

At London Stock Exchange (LSEG), Business Development Representatives are supported with state-of-the-art CRM and Sales Engagement tools to optimize their outreach efforts. The company promotes ongoing professional development through access to e-learning platforms, ensuring that representatives are well-versed in our services and market trends. LSEG also values a collaborative environment, encouraging team members to share knowledge and best practices to enhance their skills and drive success.

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What is the work culture like for Business Development Representatives at LSEG?

The work culture for Business Development Representatives at London Stock Exchange (LSEG) is collaborative, inclusive, and dynamic. With a diverse workforce from over 40 countries, you'll have the chance to bring your true self to work while contributing to a positive team atmosphere. The company offers a hybrid work environment, allowing flexibility in your work routine alongside engaging activities such as social events and wellness programs, fostering a sense of community.

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What career growth opportunities exist for Business Development Representatives at LSEG?

Career growth opportunities for Business Development Representatives at London Stock Exchange (LSEG) are abundant. The company encourages internal mobility and offers various professional development programs. Representatives can advance to specialized roles within sales or marketing or explore opportunities within other departments as their careers progress. Engaging in continuous learning and demonstrating success can pave the way for long-term career advancement at LSEG.

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Common Interview Questions for Business Development Representative
How do you prioritize your outreach efforts as a Business Development Representative?

In this role, it is crucial to prioritize outreach efforts based on the potential impact on sales. I typically start by analyzing the target accounts and their current market challenges, followed by aligning my outreach strategies with ongoing marketing campaigns. By using CRM tools to track engagements and outcomes, I can ensure my efforts are focused on the most promising prospects.

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Can you describe your experience with CRM systems?

I have hands-on experience with CRM systems that streamline sales processes and enhance customer interactions. For example, I frequently utilize CRMs to manage prospect lists, log communication, and analyze sales data, which helps gauge the effectiveness of outreach efforts and refine strategies for better engagement.

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What strategies do you use to overcome objections from potential clients?

When faced with objections, I aim to listen actively to the client’s concerns and address them empathetically. I provide clear explanations about how LSEG’s products can meet their specific needs, often sharing case studies or data that reinforce the value proposition. This approach not only builds trust but also positions LSEG as a solution-oriented partner.

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How do you stay informed about the latest industry trends?

I make it a priority to stay updated on industry trends by engaging with thought leaders, reading relevant publications, and participating in webinars and networking events. This continuous learning approach enables me to understand the larger market context and position LSEG’s offerings effectively, addressing clients’ evolving needs.

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What motivates you to succeed as a Business Development Representative?

My motivation comes from the thrill of connecting clients with solutions that genuinely make a difference in their operations. The potential for growth, both personally and professionally, drives me to exceed targets and develop lasting relationships that create value for both LSEG and our clients.

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How would you handle a situation where a client is dissatisfied with a service?

In the case of a dissatisfied client, my first step would be to listen to their feedback fully to understand their perspective. I would then work collaboratively with internal teams to address their concerns and provide a clear plan for resolution. Maintaining open lines of communication and demonstrating a commitment to their satisfaction would be key in restoring the relationship.

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Describe a successful sales project you have led.

I led a project where I researched a niche market segment and developed a tailored outreach strategy that aligned with their specific needs. By leveraging data insights and engaging effectively, I achieved a 30% increase in conversions in that segment, showcasing my ability to adapt and meet the needs of diverse clientele.

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How do you balance your workload when managing multiple accounts?

To effectively balance my workload, I rely on prioritization based on urgency and potential ROI from each account. I set clear milestones and limits on outreach per day while using CRM systems to track progress, ensuring I’m effectively managing my time and delivering quality engagements across all accounts.

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What qualities do you believe are essential for a successful Business Development Representative?

Key qualities for a successful Business Development Representative include strong communication skills, resilience, and the ability to establish rapport quickly. Additionally, a customer-focused mindset and a proactive approach to research and outreach are vital in identifying and nurturing client relationships effectively.

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What do you know about LSEG and its market position?

London Stock Exchange (LSEG) is a leading global financial markets infrastructure provider, known for its commitment to driving financial stability and enabling sustainable growth. I admire LSEG’s focus on innovation, commitment to inclusivity, and varied services that cater to a wide spectrum of financial entities, positioning it strongly in the financial sector.

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EMPLOYMENT TYPE
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DATE POSTED
April 14, 2025

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