Job details

LTC Processing Support - Coordinator 1 - job 1 of 2

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.

You must complete all required portions of the application and attached the required documents in order to be considered for employment.

Department

Eligibility Support

Job Summary

Job Description

Receive phone inquiries from nursing facilities and other external providers and document.
Provide assistance to phone questions where possible, or secure appropriate assistance.
Enter descriptive case notes into the EDMS based on documentation received.
Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received by receiving mail and internal documents, scanning and associating metadata, and accepting into the Enterprise Document Management System (EDMS).
Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
Compile monthly productivity reports that track current projects, achievements, and future goals.
Other tasks as directed.

QUALIFICATIONS

REQUIRED:

Bachelor’s degree or Associates Degree with 3 years of professional experience, or 6 years of professional experience in lieu of degree.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up, and verbal/written communications skills.

DESIRED:

Master’s degree.
Minimum 1 year of professional experience in an office setting.
Professional experience in call center service, health care field, or Medicaid program support.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link:

https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

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CEO of University of New Orleans

Peter J. Fos

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By University of New Orleans

The University of New Orleans (UNO) provides some 12,000 graduate and undergraduate students with more than 100 degree programs. It has colleges of business, education and human development, engineering, liberal arts, and sciences; graduate progra...

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INDUSTRY

Colleges & Universities

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in New Orleans, LA

DATE POSTED

August 4, 2023