Lucid Software is looking for a Renewals Analyst to join their Revenue Operations team. This role involves working closely with Customer Success and Sales teams to manage renewal orders effectively.
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Skills
Superior customer service skills
Strong communication and interpersonal skills
Attention to detail
Ability to manage multiple projects and meet deadlines
Responsibilities
Drive renewals process by acting as the primary contact for the Customer Success and Sales teams
Process and review renewal requests in the CRM system
Engage with customers to gather renewal documentation
Track and report key renewals metrics to stakeholders
Education
BA/BS degree
Benefits
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