Renewals Analyst

Skills

• Superior customer service skills
• Strong communication and interpersonal skills
• Attention to detail
• Ability to manage multiple projects and meet deadlines

Responsibilities

• Drive renewals process by acting as the primary contact for the Customer Success and Sales teams
• Process and review renewal requests in the CRM system
• Engage with customers to gather renewal documentation
• Track and report key renewals metrics to stakeholders

Education

• BA/BS degree

Benefits