Manager, Retail Strategy & Capabilities

About The Role

The Manager of Retail Strategy and Capabilities will be a key member of the Retail team at Lume. This individual will be the primary interface between many cross-functional teams and the Retail team at Lume to ensure brand ambitions are met with operational excellence for all retail launches. This individual will develop strategies and execution plans across all of our retail partners, bringing a broad perspective to future retail activities that takes the unique requirements and goals of each retailer into account while minimizing cross-channel conflict. This individual will bring the retail go-to-market perspective to cross functional partners for the retail launch planning process, including initial assortment recommendations, size of prize forecasting, channel/merchandising placement decisions, promotional strategies and operational excellence work planning. The Manager of Retail Strategy and Capabilities will also collaborate with the sales analytics, Retail Marketing and CPFR teams within the Lume Retail organization to establish KPIs, develop master selling stories, and establish metrics for operational success.  

As part of a growing team within the Lume organization, this individual will have a unique opportunity to develop and refine processes and ways of working that will improve our GTM planning capabilities. As our business grows, this role will be at the forefront of joint value creation between our brands and retail partners and will enable our team to bring an expanding portfolio of great products to consumers.

About the Team

The Retail Sales organization is a critical function that drives the Lume brand strategy and growth with our brick & mortar retail partners. The Retail Sales organization is responsible for all customer development activities at each retailer, cultivating relationships across all functions – merchandising, marketing, store operations, supply chain, and retailer omnichannel development.

Your core responsibilities

• Partner with Retail Sales to understand retailer requirements, priorities, and sales fundamentals needed to bring Lume/Mando to life with each retailer
• Work across multiple internal teams to drive stakeholder alignment on planning and execution of all new retailer launches for both Lume and Mando brands
• Build out core capabilities to ensure the Retail Sales has the right information at the right time for all things Retail (New Item Information, XF Partner Directory, etc.)
• Create compelling selling stories and presentations for retail buyers.  Support customer teams in tailoring presentations to specific retailer needs based on business facts, pain points, and recommended solutions to drive improvement in sales productivity and growth.
• Stand up new processes and ways of working across Retail and XF teams. Iterate and refine – always be on the lookout for opportunities to improve.
• Fully understand each retailers’ business dynamics and assortment plans and be a key input provider for future forecasting and P&L planning on the retail business
• Lead big-picture strategy projects that help grow the retail business, enhance our selling capabilities, improve our processes, drive efficiencies, and more. Look around corners to find new opportunities or ideas that can help bring our business to the next level.

These might describe you

• 4+ years of experience in an analytical, strategic role such as management consulting, sales / trade strategy, or brand management
• No task too small mentality, scrappy and willing to roll up sleeves and get things done
• Ownership mindset - works collaboratively to find a solution whenever a problem arises 
• Insatiably curious and excited about digging into the details, developing expertise across brand, product, consumer insights, and retail strategy
• Demonstrated success collaborating and driving cross-functional consensus and work plans
• CPG/Retail experience strongly preferred
• Strategic mindset, able to see the forest and the trees
• Analytical, data-driven, comfortable using numbers to tell a story 
• Creative problem-solver, excited about developing innovative approaches to go-to-market strategy and ways of working as a whole
• Passionate about driving great customer and retail partner experience
• Strong communication and presentation skills, comfortable and effective when presenting to leadership and cross-functional partners 
• Self-starter, confident, able to manage projects independently once onboarded
• Extremely organized, dependable and self-motivated with the ability to excel in a fast-paced environment
• Resilient in the face of change and ambiguity, able to figure it out and lean into creative solutions

Who you will work with

• Your role will be extremely cross-functional. Your primary connections will be with the customer-facing retail sales teams, sales analytics, insights, operations and product teams.
• You'll report to the Senior Manager of Retail Strategy and Capabilities

This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more. 

#BI-Remote #LI-Remote

#LI-132397471_HS1 

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $100,000-$110,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.