Supervisor CST

As a CST Supervisor at Lutheran Social Services of Illinois, your responsibilities include supervising case management services in the CST program, providing clinical oversight to staff, conducting weekly meetings, and ensuring compliance with state regulations. You’ll also oversee documentation practices to maintain the highest standards of service delivery.

To apply for the CST Supervisor position at Lutheran Social Services of Illinois, you need a Master's degree in a social service field, a minimum of two years of experience in social services with increasing responsibility, and excellent communication skills. While not required, having an LCSW or LCPC is preferred.

The salary range for the CST Supervisor position at Lutheran Social Services of Illinois is between $58,000 and $61,000 annually, depending on your education and relevant experience.

Full-time CST Supervisors at Lutheran Social Services of Illinois can enjoy a comprehensive benefits package that includes healthcare insurance, up to 26 days of paid time off, 11 paid holidays, sick time, a 403(b) retirement plan, and an Employee Assistance Program, among other perks.

In your role as a CST Supervisor at Lutheran Social Services of Illinois, you will provide direct supervision to a team of case managers, ensuring they receive the training and support necessary to deliver high-quality services while maintaining compliance with all regulatory standards.

Yes, there are opportunities for career advancement as a CST Supervisor at Lutheran Social Services of Illinois. Our organization is growing, and we encourage staff to take advantage of on-the-job training and development resources to further their careers within LSSI.

The work schedule for the CST Supervisor position at Lutheran Social Services of Illinois is Monday through Friday, from 9 am to 5 pm. This provides a structured yet flexible work environment conducive to both professional and personal commitments.

When discussing your supervisory experience, focus on specific examples of how you have trained and guided your team, particularly in compliance and service delivery. Highlight any methods or strategies you implemented that led to improved team performance.

To ensure compliance with Rule 140, it’s crucial to regularly review documentation practices with your team and conduct individual trainings. Discuss how you plan to stay updated on regulations and instill accountability among staff to maintain high standards.

Effective staff meetings should combine structured agendas with open communication. Explain how you prioritize topics, encourage participation, and use feedback to foster a collaborative atmosphere among your team members.

Approach this question by emphasizing the importance of communication and constructive feedback. Discuss how you would address concerns directly with the employee, set clear performance improvement plans, and offer support to help them succeed.

Your motivation can stem from personal experiences, passion for helping others, or a desire to effect change. Connect your motivations to specific outcomes you hope to achieve as a CST Supervisor at LSSI, emphasizing the impact you want to have on the community.

Managing stress effectively involves self-care strategies and good time management. Discuss what specific practices you employ to remain calm and organized, both for yourself and your team, especially during high-pressure situations.

During the interview, emphasize the importance of ongoing development through training sessions, mentorship, and practical examples. Discuss any relevant training programs you’ve implemented or would like to implement as a CST Supervisor.

Discuss your ability to prioritize tasks based on urgency and impact. Mention techniques such as creating to-do lists, leveraging project management tools, and collaborating with your team to ensure all critical tasks are completed efficiently.

Elaborate on how technology aids in documentation, communication, and service delivery. Talk about your experience with electronic health records or other software tools that facilitate case management and improve outcomes.

Reflect on qualities such as empathy, strong communication skills, and a commitment to ethical practice. Articulate why you believe these qualities are essential for effective supervision and maintaining a positive team dynamic.