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Sr. Associate, Growth Strategy, Provider Ops

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


About the Role

Lyra is looking for a Growth Strategy Senior Associate for our Lyra Care clinical programs to help drive long term growth strategy. The ideal candidate is a strong communicator and strategic problem solver that can break down ambiguous growth challenges into actionable, data driven solutions. This person is energized by tackling hard / ambiguous problems, understanding drivers to sustainably grow clinical programs, a dynamic work environment, and expanding access to high-quality mental health care.


Responsibilities
  • Serve as key advisor to operations leadership on program growth strategy by owning forecast models and additional analyses
  • Own and drive overall strategy on how we forecast demand and subsequently build provider supply to support our ambitious growth targets
  • Obsess over how programs are performing against forecast and why, and incorporate learnings to project forward-looking program health
  • Track overall program metrics and effectively report out on program health to executive audiences
  • Explore and scope new metrics to help further improve forecast models / tools and ability to project future growth
  • Drive cross-functional partnership with finance & operations teams to support long-term planning
  • Lead special projects end-to-end to inform longer-term growth strategy across Lyra Care clinical programs


Qualifications
  • 4+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
  • Highly organized and detail oriented self-starter; able to multitask and prioritize in a dynamic environment
  • Strategic problem solver with the ability to structure ambiguous and complex problems
  • Strong quantitative analytical skills (Excel/Google sheets/SQL a must); experience with forecasting/ financial modeling nice to have
  • Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
  • Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
  • Passion for expanding access to high-quality mental health care


$95,000 - $146,000 a year
The anticipated annual base salary range for this full-time Sr. Associate, Growth Strategy, Provider Ops is $95,000 - $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!

We can’t wait to meet you.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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Average salary estimate

$120500 / YEARLY (est.)
min
max
$95000K
$146000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Associate, Growth Strategy, Provider Ops, Lyra Health

Are you ready to make a real impact in the world of mental health? Join Lyra Health as a Senior Associate in Growth Strategy for Provider Operations! At Lyra, we are passionate about transforming mental health care with technology and a human touch, partnering with industry giants like Morgan Stanley and Uber to ensure employees and their families have access to high-quality mental healthcare. As a key player on our team, you will be responsible for empowering our clinical programs to achieve sustainable growth through actionable, data-driven strategies. With your expertise, you’ll analyze complex growth challenges, track metrics meticulously, and report health program statuses to executive audiences. You’ll also collaborate across finance and operations teams to foster long-term planning. This role goes beyond traditional boundaries, as you enthusiastically delve into special projects that shape the future growth strategies of Lyra. We’re looking for someone with at least 4 years of experience, ideally in management consulting or corporate strategy. If you thrive in dynamic environments, are an excellent communicator, and have a passion for improving mental health access, this is the next opportunity you're waiting for. With a competitive salary range of $95,000 to $146,000, plus a rich benefits package that includes comprehensive healthcare coverage, generous time off policies, and well-being perks, Lyra is all about supporting our team members as they support others. Come help us continue to build a world where mental health care is accessible to all!

Frequently Asked Questions (FAQs) for Sr. Associate, Growth Strategy, Provider Ops Role at Lyra Health
What are the primary responsibilities of a Sr. Associate in Growth Strategy at Lyra Health?

The Senior Associate in Growth Strategy at Lyra Health is tasked with owning forecast models, advising on program growth strategies, and analyzing program performance against growth targets. You'll be responsible for tracking and reporting on metrics that guide long-term planning and will also spearhead special projects aimed at improving growth strategies within Lyra Care clinical programs.

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What qualifications should candidates possess for the Sr. Associate, Growth Strategy role at Lyra Health?

Ideal candidates for the Sr. Associate, Growth Strategy position at Lyra Health typically have over four years of experience in management consulting, corporate strategy, or relevant fields, with strong analytical skills in Excel and SQL. While healthcare experience isn't a hard requirement, a passion for expanding access to quality mental health care is essential.

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How does the Sr. Associate role at Lyra Health contribute to mental health care?

In the Sr. Associate role at Lyra Health, your contributions directly impact the accessibility and quality of mental health care. By developing actionable growth strategies and optimizing provider supply, you'll help ensure that employees from companies like Uber and Morgan Stanley receive timely and effective care, making a tangible difference in their lives.

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What skills are important for success as a Sr. Associate, Growth Strategy at Lyra Health?

Success in the Sr. Associate, Growth Strategy role at Lyra Health hinges on strategic problem-solving abilities, strong organizational skills, and the capacity to manage complex analytical tasks. Familiarity with forecasting and financial modeling, coupled with excellent communication skills to relay insights from data, will significantly enhance your effectiveness in this position.

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What type of environment can a Sr. Associate, Growth Strategy expect at Lyra Health?

As a Sr. Associate, Growth Strategy at Lyra Health, you can expect a dynamic and collaborative work environment. The culture encourages tackling challenging problems, working closely with cross-functional teams, and driving innovative growth strategies. It fosters an inclusive atmosphere where everyone's input is valued, and there's a shared commitment to expanding access to mental health services.

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Common Interview Questions for Sr. Associate, Growth Strategy, Provider Ops
How do you approach forecasting for growth in a clinical setting?

In preparing for this question, focus on your analytical skills and any specific methodologies you’ve employed or developed. Discuss the importance of data integrity, understanding various metrics, and collaborating with teams to ensure an accurate growth forecast, showcasing familiarity with tools like Excel or SQL.

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Can you give an example of how you've solved a complex problem in a previous role?

Highlight a relevant situation, ideally related to growth strategy or healthcare, detailing the challenge you faced, the approach you took to analyze and resolve it, and the successful outcome. Use the STAR method (Situation, Task, Action, Result) for clarity.

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What metrics do you find most useful when assessing program performance?

Discuss specific metrics that you have successfully used in the past, such as utilization rates, customer satisfaction scores, or growth rates. Explain how you integrate these metrics into a cohesive analysis that informs strategic decisions.

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How would you report program health to executive audiences?

Explain your approach to communicating complex data in a simplified and actionable way. Stress the importance of tailoring your presentation to the audience, focusing on key insights that align with their strategic goals.

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What role does cross-functional collaboration play in your work?

Emphasize your experience working with different departments, sharing how collaboration leads to comprehensive growth strategies. Talk about specific instances where cross-functional input enriched your analysis or decision-making process.

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Describe a time you managed multiple priorities simultaneously.

Provide an example that demonstrates your organizational skills and ability to multitask, detailing how you prioritized your responsibilities to ensure timely delivery and efficiency.

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Why are you passionate about mental health care?

Reflect on personal motivations or experiences that drive your dedication to improving mental health care access. Connect your values with Lyra Health’s mission, showcasing your enthusiasm for making a meaningful difference.

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What techniques do you use for financial modeling?

Discuss the specific methodologies and software you're experienced with in financial modeling. Share examples of how these techniques have helped inform strategic decisions in your past roles.

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How do you stay updated on industry trends?

Share your strategies for continuous learning, including attending webinars, following specific publications, and engaging with professional networks in healthcare and growth strategy.

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What do you think are the biggest challenges facing mental health care today?

Articulate your understanding of the challenges, such as access disparities, stigma, or funding issues, and discuss how innovative strategies can help overcome these hurdles, aligning with Lyra Health's goals.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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