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Operations Coordinator

Mach is a defense manufacturing company that builds munitions to help the United States win future wars. Backed by $85M in funding from top venture firms, our small lean team ideates, designs, manufactures, and sells cutting-edge weapons to the Department of Defense.

Role Summary:

We are seeking an experienced and detail-oriented Operations Coordinator to manage and support the daily operations of our growing company. In this role, you will be responsible for supporting a diverse employee population by ensuring the office is running smoothly and efficiently. You will also play a key role in supporting HR and recruiting efforts, as well as implementing local-company wide programs,  coordinating company events and managing logistics for internal and external stakeholders. The ideal candidate is highly organized, proactive, and able to juggle multiple responsibilities with ease. Success in this role requires superior internal and external customer service, attention to detail and ability to thrive in a fast-paced and constantly changing environment. 

This position is located at our HQ office in Huntington Beach, CA and is needed onsite daily. This role is not eligible for relocation benefits.

Key Responsibilities:

  • Oversee and manage day-to-day office operations, ensuring efficiency and organization.

  • Coordinate logistical needs. 

  • Provide support to HR and Recruiting teams by assisting with onboarding new hires and staffing related activities.

  • Plan and coordinate social events, team building activities, holiday parties and culture events through-out the year.

  • Manage the local company lunch program.

  • Manage office supply inventory, keeping kitchens stocked and conference rooms organized.

  • Maintain and track office-related expenses, ensuring alignment with budget.

  • Negotiate with vendors to secure favorable pricing for supplies and services.

  • Ensure all office equipment is in proper working order; coordinate maintenance and repairs as necessary.

  • Greet and assist visitors, ensuring a professional and welcoming environment.

  • Proactively address and resolve operational issues that arise.

  • Maintain standards of strict confidentiality with respect to all employee matters.

Minimum Qualifications:

  • Proven experience in office management, operations, or administrative coordination.

  • Strong organizational skills and attention to detail.

  • Ability to manage multiple tasks and priorities in a fast-paced environment.

  • Excellent communication and interpersonal skills.

  • Proficiency in office software, Microsoft Office or Google Suite.

  • Capable and willing to run company errands.

  • Ability to collaborate in a team environment and pitch in as needed.

  • Ability to work with employees and managers at all levels of the organization.

  • Customer service-oriented approach to all requests.

Preferred Qualifications:

  • Bachelor’s degree

  • Familiarity with HR processes and recruiting logistics

  • Demonstrated excellence thriving in a fast-paced environment and embracing change

  • Strong analytical and problem-solving skills with attention to detail

  • Experience in an HR operations capacity

Disclosures

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR).  Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach’s total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development.

Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you’d like to defend the American way of life, please reach out!

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Full-time, on-site
DATE POSTED
November 25, 2024

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What You Should Know About Operations Coordinator, Mach Industries

Mach is on the hunt for a passionate Operations Coordinator to join our innovative team in Huntington Beach! If you're looking for a role that combines your knack for organization and your love for a dynamic environment, this might be the perfect fit. As an Operations Coordinator at Mach, a leading defense manufacturing company dedicated to crafting the future of munitions, you'll be at the heart of our daily activities, ensuring everything runs like a well-oiled machine. Your responsibilities will include making sure the office is organized, supporting HR with onboarding and recruiting efforts, and coordinating a variety of company events that keep our team engaged and motivated. We’re looking for someone proactive who can handle multiple tasks simultaneously. Your exceptional customer service skills will shine as you interact with employees at all levels and manage everything from office supplies to vendor negotiations. You'll play a vital role in maintaining our unique company culture and building a welcoming environment for everyone who walks through our doors. If you thrive in a fast-paced setting and have a keen eye for detail, we’d love to see how you could contribute to our mission. Join us at Mach and help us continue to serve the Department of Defense with cutting-edge solutions while fostering an exceptional workplace culture in Huntington Beach!

Frequently Asked Questions (FAQs) for Operations Coordinator Role at Mach Industries
What qualifications do I need for the Operations Coordinator position at Mach?

To qualify for the Operations Coordinator role at Mach, you should have proven experience in office management or administrative coordination, excellent organizational skills, and a strong customer service mindset. Familiarity with HR processes and a bachelor’s degree can enhance your application, but what we value most is your ability to thrive in a fast-paced environment and manage multiple tasks.

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What are the key responsibilities of the Operations Coordinator at Mach?

As an Operations Coordinator at Mach, you will oversee daily office operations, assist HR with onboarding new hires, plan team-building events, and manage office supplies. Your role will ensure a welcoming environment while proactively resolving any operational issues that arise. This dynamic position requires a keen attention to detail and excellent communication skills to liaise with diverse employee groups.

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Where is the Operations Coordinator position located?

The Operations Coordinator position at Mach is based at our headquarters in Huntington Beach, CA. It's a vital onsite role that requires daily attendance to coordinate office activities effectively and support our team in person.

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What skills are essential for success as an Operations Coordinator at Mach?

Key skills for the Operations Coordinator role at Mach include strong organizational abilities, a proactive attitude, excellent communication and interpersonal skills, and proficiency with office software like Microsoft Office and Google Suite. You should also possess the ability to manage change and collaborate effectively within a team.

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Does the Operations Coordinator position at Mach offer opportunities for advancement?

Absolutely! At Mach, we value professional development and provide various opportunities for growth. As an Operations Coordinator, you'll gain extensive experience in office management and HR processes, paving the way for potential advancement within the company as we continue to expand.

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What company culture can I expect at Mach as an Operations Coordinator?

Mach fosters a collaborative and inclusive culture where every voice is valued. As an Operations Coordinator, you'll be instrumental in planning social events and cultivating team spirit, ensuring that our workplace remains energetic and supportive as we embark on groundbreaking projects in defense manufacturing.

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Is the Operations Coordinator position at Mach eligible for remote work?

No, the Operations Coordinator role at Mach requires onsite presence at our Huntington Beach office daily. The nature of the position necessitates direct involvement in managing office logistics and supporting team dynamics effectively.

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Common Interview Questions for Operations Coordinator
How do you prioritize tasks as an Operations Coordinator?

When answering this question, emphasize your organizational skills. Mention how you assess urgency and importance, create lists, and use tools to manage deadlines. Real-world examples showcase your effectiveness in multitasking.

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Describe a time when you resolved a conflict in the workplace.

Highlight your communication skills and ability to mediate. Explain the situation, your approach to resolving it, and the outcome. This demonstrates your capability to handle interpersonal challenges gracefully.

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How do you ensure effective communication among team members?

Discuss methods you use to facilitate communication, such as regular meetings, updates, and open-door policies. Illustrate your understanding that clear communication keeps operations on track and teams engaged.

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Can you give an example of how you handled an unexpected problem at work?

Provide a specific example where your problem-solving skills were put to the test. Describe the issue, how you approached it, and the positive results from your actions. This illustrates your adaptability in a fast-paced environment.

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What strategies do you use for managing office supplies and expenses?

Share your inventory management techniques, such as tracking usage, establishing relationships with vendors, and implementing budgeting strategies to control costs. This showcases your attentiveness to detail and commitment to efficiency.

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How would you approach planning a company event?

Outline your planning process which includes understanding budget constraints, gathering team input, timelines, and vendor coordination. Highlight your organizational skills and focus on creating an enjoyable experience for all attendees.

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What role does customer service play in the Operations Coordinator position?

Discuss the importance of providing exemplary internal customer service to employees. Mention how positively supporting colleagues fosters a collaborative environment and helps solve issues efficiently.

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How do you maintain confidentiality with sensitive information?

Describe your understanding of the importance of confidentiality in HR and office management. Provide examples of how you handle sensitive data and ensure compliance with regulations.

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What technology or tools do you use to manage operations effectively?

Mention software platforms such as Google Suite or Microsoft Office that you are proficient in. Discuss how you leverage technology to enhance productivity and streamline processes.

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Why do you want to work as an Operations Coordinator at Mach?

Express your enthusiasm for the role and the mission of Mach. Explain how your skills align with the company's goals, and emphasize your desire to contribute to an innovative and meaningful industry.

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