Manager, System Analyst

Job Description

Grade:  P7

Referral Level: Level 1 

Division: IGM-Tech

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967.  Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.   

At Mackenzie Investments You Can Build Your Career with Confidence. 

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians.  We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre. 

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable. 

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.  

The Role:

As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. 

This role works closely with business sponsors and business representatives to capture the system's objectives, evaluate the business requirements, and define solutions that are in alignment with the organizational system architecture. This role works with the Delivery Leader and Project Managers, Systems Architects, System Configurators, Software Developers and Quality Management in a shared responsibility for project evaluation, quality, and completion. Involvement with small to large scale projects involving multiple business areas as well as internal and external partners is anticipated.  The role will require a strong understanding of the high-level complexity across business areas where both the impact and risk associated are high.

The successful candidate will be working on our Human Capital Management (HCM) team and will be responsible for soliciting and documenting system requirements, following the software development life cycle.  Experience with HR technologies will be considered an asset for this position, including SAP ECC for HR and Payroll, SuccessFactors modules, Qualtrics analyzing and configuring SAP ECC and SuccessFactors HR modules; specifically, Employee Central (SuccessFactors), Payroll and Time Management (SAP ECC) and variable incentive compensation (Specialized Incentive Planning Tool - ICM). Detailed knowledge of impacts to payroll processes, and integration to SuccessFactors Employee Central functionality is required.

The successful candidate will have the following responsibilities:

• Hands-on configuration of SAP ECC, SuccessFactors-HR, and ICM variable pay modules to meet business requirements

• Liaises with business stakeholders to understand industry trends and business objectives to design the solution that will meet their decision support and management reporting needs 

• Defines and communicates systems requirements at the appropriate level of detail to ensure applications are flexible, open, scalable, available, testable, and maintainable within a high-volume production environment 

• Analyzes and conceptualizes the design of the solution, working with the Systems Architect, Vendors, Software Developer and Testing Team to achieve the client stakeholder objectives through effective deployment of technology. 

• Applies both in-depth HR business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions

The successful candidate will demonstrate the following core competencies and experience:

• Strong experience in configuring SAP HCM modules: Time Management, Payroll (Canada), OM, PA, Benefits

• 3+ years’ experience working with business principles and a broad range of different types of business functions.

• Strong understanding of IS Methodologies, processes, and practices.

• Excellent understanding of Payroll and Time Schemas

• Strong understanding of SuccessFactors Employee Central and ECC data Replication

• Demonstrated ability to provide and effectively communicate technology recommendations to the business 

• Experience working with developers to design and analyze alternative technical solutions, test completed code, and complete a smooth implementation with business partners 

• Proficient analytical, troubleshooting, and debugging skills 

• Advanced knowledge, experience, and understanding of architecture, application development, application systems design, integration, and testing

• SQL skills and experience performing data analysis

• Demonstrated proficiency in a team environment with projects involving the integration of disparate types of technologies/platforms through a mix of agile and waterfall development

• Demonstrated experienced in providing operational and sustainment services and support

• Proven capabilities in establishing and maintaining effective partnerships and relationships 

• Strong communication skills (oral, written, facilitation, presentation) and facilitation skills

• Demonstrated initiative and leadership abilities - comfortable managing issues in cross functional teams 

• Conflict and issue resolution and escalation 

• Positive attitude, keeping a constant watch on how to do things better (continuous improvement opportunities)

• Adaptability and a willingness to take on new challenges

• Post-secondary education and/or demonstrated experience in a related discipline

• Ability to be a self-starter and to work in a team environment

In addition, the following competencies would be highly valued and considered more favorably:

• Knowledge of the Wealth Management and the Financial Services industry

• Experience with SAP BW and SAP HANA

• Experience with SAP SuccessFactors EC, LMS, Recruitment, Onboarding, Reporting

• Experience with Specialized Incentive Compensation systems

• Experience with Qualtrics and third-party HR integrations

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers 

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.  

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.  

Please apply by April 29, 2024. 

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